What are the responsibilities and job description for the Patient Access Rep, Outpatient- Full Time- St. Mary Medical Center position at Trinity Health Mid-Atlantic?
St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Patient Access Rep to join our Patient Access team!
Employment Type:
Full Time
Shift:
40hrs/wk Monday-Friday, weekend and holiday rotations required. Per Department needs.
Summary:
The patient access representative performs all outpatient, emergency room and inpatient registration functions, including up- front cash collections and insurance verification. Ensures that patients meet financial requirements, provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service and provides excellent patient focused customer service.
Verifies insurance benefits and checks for the necessity of pre-certification, authorization and referral.
Performs medical necessity checks where needed.
Secures patient signatures for required hospital forms and collection of patient’s financial responsibility when required.
Is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers.
Functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.
Rotates into various areas of Patient Access and may work a variety of shifts.
Requirements:
HS diploma or equivalency
Associate degree (Preferred)
Minimum 2-4yrs of related experience in insurance verification and medical office/hospital customer service
We offer a competitive salary and comprehensive benefits including:
Medical, Dental, & Vision Coverage
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
