What are the responsibilities and job description for the Scheduler (PT/Pool) - Trinity Health Mid-Atlantic position at Trinity Health Mid-Atlantic?
Employment Type
Part time
Shift
Description:
Trinity Health Mid-Atlantic, is looking for an experienced Scheduler to join our Patient Access team!
Shift: PT/Pool
Schedule: Rotating
Under the direction of the Regional Patient Access Call Center Manager, the Scheduler is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for the Trinity Health Mid-Atlantic Region which includes Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St. Mary Medical Center Langhorne.
Scheduler
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00555143
Part time
Shift
Description:
Trinity Health Mid-Atlantic, is looking for an experienced Scheduler to join our Patient Access team!
Shift: PT/Pool
Schedule: Rotating
Under the direction of the Regional Patient Access Call Center Manager, the Scheduler is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for the Trinity Health Mid-Atlantic Region which includes Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St. Mary Medical Center Langhorne.
Scheduler
- Is responsible for pre-registration, scheduling, electronically verifying insurance eligibility and accurately identifying patient financial responsibility.
- Handles complex scheduled events, including high dollar testing, associated studies and those with study specific instructions.
- Begins the overall patient experience and initiates the billing process for any services provided by the hospital.
- Answers the phone in a courteous and professional manner.
- Communicates professionally with physician offices and other departments in the hospital
- Consistently makes an effort to exceed the needs of the patient
- HS diploma [Required]
- 1-2 years' experience in a call center [Required]
- Knowledge of up-front collections, insurance verification or pre-registration [Preferred]
- Retirement Savings Program
- Free Parking
- And more!
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00555143
