What are the responsibilities and job description for the EMS Dispatcher - FT - Rotating Shifts - Waterbury position at Trinity Health Of New England?
You will be responsible for receiving incoming emergency and non-emergency calls and performs Emergency Medical Dispatching (EMD) services where required.
What you will do:
Enters key response information into Computer Aided Dispatch system(s).
Coordinates and dispatches ambulances and other response vehicles to assure optimal response times.
Relays information from other public safety agencies and field personnel or supervision.
Position Hours:
Full-time, rotating shift
Minimum Requirements:
High school diploma or equivalent.
Valid driver’s license and satisfactory driving record. Emergency Medical Dispatch (EMD) Certification within three (3) months. State of Connecticut Emergency Telecommunicator Certification within one (1) year.
One-year experience as a dispatcher, and one-year experience in customer service.
Proficient map reading skills. Basic medical terminology. Exercise good independent judgement within general policy and procedural guidelines. Good typing skills (minimal of 30 words per minute). Effective customer service and communication skills during high stress situations.
Top Reasons to Work at Trinity Health of New England:
Become a valued member of an excellent, dedicated health care team
Shift Differentials
Competitive Benefits Package on Day #1
Ministry/Facility Information:
Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
