What are the responsibilities and job description for the Medical Assistant / Secretary position at Trinity Health Of New England?
Employment Type
Full time
Shift
Day Shift
Description
Saint Francis Hospital and Medical Center a member of Trinity Health Of New England is looking for a Medical Assistant-Secretary to join our Outpatient Heart Failure team.
The Medical Assistant / Secretary functions in a supportive role of the healthcare team and is responsible for providing exceptional customer service and care to all patients and clients in the Hoffman Heart and Vascular Institute and is responsible for the coordination of administrative tasks and clinical support for the Physicians and Practitioners. The Medical Secretary has administrative responsibilities for approximately 30% of the time and Clinical responsibilities account for approximately 70% of the time.
What Will You Do
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Full time
Shift
Day Shift
Description
Saint Francis Hospital and Medical Center a member of Trinity Health Of New England is looking for a Medical Assistant-Secretary to join our Outpatient Heart Failure team.
The Medical Assistant / Secretary functions in a supportive role of the healthcare team and is responsible for providing exceptional customer service and care to all patients and clients in the Hoffman Heart and Vascular Institute and is responsible for the coordination of administrative tasks and clinical support for the Physicians and Practitioners. The Medical Secretary has administrative responsibilities for approximately 30% of the time and Clinical responsibilities account for approximately 70% of the time.
What Will You Do
- Performs patient greeting and check in
- Manages all incoming calls and provides exceptional customer service in person and over the phone with patient, staff and family members and triaging phone calls as appropriate
- Schedules appointments and procedures for exams and regularly communicating with office staff
- Prepares and maintains patient charts and obtains pre-certifications and authorizations for patients’ exams
- Coordinates daily patient flow. Rooms patient (including documenting chief complaint, allergy, vitals, medication)
- Explains test procedures to patients and interprets purpose as directed by physician
- Maintains proficiency with office computer systems. Performs clerical duties in a fast-paced environment
- Supports clinical staff with clerical tasks with positive energy
- Associate degree
- Medical Assistant Certificate preferred
- CPR certified
- Minimum of one-year experience in hospital, medical environment, or health related field preferred
- Good interpersonal skills, knowledge of outpatient routines/procedures, good judgment appropriate to assigned responsibilities
- Full Time - 36 hour, 5 days (four-8hrs days, one - 4hr)
- Hartford Clinic Location with possible travel to satellite locations in the surrounding area one-two times per week.
- Become a valued member of an excellent, dedicated health care team.
- Engaged leadership.
- Competitive Compensation and excellent benefits available on first day
- No holidays/weekends/nights
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
