What are the responsibilities and job description for the SUPERVISOR of PATIENT ACCESS / REGISTRATION position at Trinity Health Of New England?
Position Purpose
Supervises and leads facility Patient Access services staff. Duties include interaction with Management, Patient Business Services, Patient Care Services and Hospital Information Services to guarantee that Hospital and Departmental requirements are met. Serves as a resource to access and non-access staff with regard to revenue cycle operations.
What you will do
Responsible for scheduling and staff coverage for designated functional in order to provide adequate and appropriate staffing according to patient volume 24/7
Facilitates customer friendly patient access to all hospital services
Supervises department activities, personnel and resolves staff grievances
Selects, trains, assigns, monitors, and evaluates staff
Assists in implementation and maintenance of departmental policies and procedures
Minimum Qualifications
High School Diploma or equivalent required
College level certification or degree completion in a Business or Health Care related field desired
CHAA/CHAM certification desired
Minimum 5 years’ experience in the Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required
Previous supervisory experience with strong scheduling, preregistration and insurance knowledge
Demonstrated knowledge of federal and state regulations and third-party payer billing requirements, medical terminology, ICD-10 and CPT-4 coding required
Position Highlights and Benefits
40 Hours per Week - 1st shift (Days)
Our Mission and Core Values
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
