What are the responsibilities and job description for the Scheduler position at Trinity Health PACE?
Employment Type
Full time
Shift
Description:
TBD
SCHEDULER
Location: Sharon Hill and Woodlyn, PA
Status: Full Time
Shift: Monday - Friday, 8 am to 430 pm, no weekends or holidays
Position Purpose
This primary purpose of this position is to coordinate and schedule external appointments participants according to participant needs and care plan designed by the interdisciplinary team. Will work closely with the transportation department, participants, caregivers, and center staff.
Position Details
This position will support two locations - Mercy LIFE Sharon Hill in Sharon Hill, PA and KinderPark in Woodlyn PA. the facilities are just minutes apart.
3 days a week will be spent at KinderPark and 2 days at Sharon Hill
Hours will be worked exclusively at the facility sites with no home care visits.
What You Will Do
Mercy LIFE Sharon Hill and KinderPark are both part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.
We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.
Apply today!!!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00569999
Full time
Shift
Description:
TBD
SCHEDULER
Location: Sharon Hill and Woodlyn, PA
Status: Full Time
Shift: Monday - Friday, 8 am to 430 pm, no weekends or holidays
Position Purpose
This primary purpose of this position is to coordinate and schedule external appointments participants according to participant needs and care plan designed by the interdisciplinary team. Will work closely with the transportation department, participants, caregivers, and center staff.
Position Details
This position will support two locations - Mercy LIFE Sharon Hill in Sharon Hill, PA and KinderPark in Woodlyn PA. the facilities are just minutes apart.
3 days a week will be spent at KinderPark and 2 days at Sharon Hill
Hours will be worked exclusively at the facility sites with no home care visits.
What You Will Do
- Maintain accurate participant schedules, including service details as per care plans.
- Notify managers of scheduling changes requiring a physician's order.
- Record scheduling updates daily and respond promptly to participant referrals.
- Coordinate with all departments involved in participant appointments.
- Ensure nursing completes participant education before appointments.
- Use electronic scheduling systems; schedule Aides services as determined by the Interdisciplinary Team (IDT).
- Track training and medical clearances for agency personnel.
- Review agency invoices for accuracy and forward for approval.
- Create TruChart authorizations and transportation appointments.
- Remind participants/caregivers of appointments.
- In the absence of the manager, review agency invoices for accuracy of billed agency hours and forwards onto the Nursing leader for approval, if applicable.
- Create TruChart authorization, transportation appointment, escort appointment, etc.
- High School Diploma or equivalent required.
- 1 year scheduling experience.
- 1 year experience with a frail or elderly population, or appropriate training upon hiring.
- Associate degree preferred.
- Previous medical scheduling experience strongly preferred.
- One year of customer service experience serving as the first point of contact via email/phone/in person strongly preferred.
- Strong customer service, organizational and conflict management skills
- Excellent written and verbal communications skills and flexibility to adapt to ongoing change and changing priorities.
- Proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system.
- Ability to use other software as required to perform the essential functions of the job.
- Position may require 10% of travel within the Centers geographic region.
- Comprehensive benefit including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
- Access to daily pay and employee referral incentives.
- Supportive environment with a patient-centered focus.
- Opportunities for professional development.
Mercy LIFE Sharon Hill and KinderPark are both part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.
We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.
Apply today!!!
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00569999
