What are the responsibilities and job description for the Business Office Assistant - Contingent position at Trinity Health Senior Communities?
The primary purpose of your job position is to assist in the day-to-day accounting functions of the community in accordance with current acceptable accounting and cost reimbursement principles relating to the operation of the Sanctuary as may be directed by the Business Office Manager or Designee.
ESSENTIAL FUNCTIONS
- Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Senior Living Communities in behaviors, practices, and decisions.
- Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community.
- Execute assignments in a culture that is shared and collaborative across all divisions within TSLC.
- Record/Post charges and payments in accordance with establish policy and procedures.
- Monitor and collect accounts receivables, assist in balancing accounts, reconcile bank statements and verify accuracy of daily deposits.
- Perform functions of computer/data processor as necessary, develop and utilize computer reports and output
- Communicate with residents and family members concerning errors or questions on invoices.
- Ensure that resident admission contracts are signed and appropriately filed.
- Follow established resident fund account procedures. Provide each resident with a quarterly accounting of his/her funds managed by the community.
- May assist in preparation of statements, reconciliation of bank statements, income and expense reports as required.
- Make written and oral reports/recommendations to the Business Office Manager concerning accounting functions.
- Perform clerical functions as necessary or directed.
- Assist in standardization of methods in which work is accomplished, assist in planning and implementation of changes in our accounting system as necessary or directed.
- Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed.
- Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures.
- Performs other duties as assigned.
MINIMUM QUALIFACTIONS
- High School Diploma or equivalent. Associate degree preferred.
- Requires a minimum of one to two years of prior business office or accounting experience, preferably in accounts receivable.
- Education may be considered when determining minimum qualifications are met.
- Knowledge of Medicare/Medicaid billing knowledge preferred.
- Working knowledge of financial applications e.g. SMS, Peoplesoft preferred. Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment.
- Previous experience working in long-term care or with the geriatric population preferred. Must possess superior customer service skills and professionalism. Must possess outstanding verbal and written communication skills. Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment. Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. Self-starter, highly motivated with a high productivity level. Possesses a high degree of personal accountability, responsibility and strong decision making abilities. Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization. Position requires minimal travel (less then 10%) within the Community’s geographic region and/or to home office in Livonia, MI.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.