Demo

Denials Management Analyst / Scheduler

Trinity Health System
Steubenville, OH Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/20/2025

JOB SUMMARY :

  • Works collaboratively with physicians, staff and other health care professionals at all three acute care facilities to review, address and prevent denials – technical, medical necessity, and others.
  • Collaborates with all revenue cycle team members on daily case issues as well as developing system-wide quality improvement / performance improvement initiatives. Identify denials trends and develop appropriate plans to reduce.
  • Schedule patients for Hospital testing as needed—this position will schedule for vacations, backlog, call offs etc. On the average, scheduling function should only be approximately 8 hours per week

QUALIFICATIONS :

Required Education and Experience

  • BS / BA in Health Related Field or Finance preferred.
  • Training, Required Licensure and Certifications

  • Experience with hospital billing and collections processes, skills demonstrated in appealing and reducing denials
  • Scheduling Experience a plus
  • Independent thinking and decision-making ability in appealing and reducing denials
  • Excellent written, verbal, and interpersonal skills; ability to work in a team environment as well as independently
  • Strong analytical skills necessary to collect, analyze and interpret denials data, resolve complex problems
  • Preferred : Medical record audit and program development experience and public speaking, working knowledge of Interqual / Milliman admission criteria
  • ESSENTIAL KEY JOB RESPONSIBILITES :

  • Provide guidance and support for all denials prevention.
  • Actively manage, maintain and communicate denial / appeal activity to appropriate stakeholders and report suspected or emerging trends related to payer denials to Revenue Cycle management.
  • Coordinates large dollar denials for follow-up.
  • Work with PIC tool to identify and resolve payment variances
  • Assist with the development and implementation of policies, procedures, standards and initiatives to reduce denials.
  • Work with revenue cycle denials team to identify denials issues and processes to correct using the denial software tool.
  • Schedules patients for Hospital testing as needed
  • Actively participate in monthly revenue cycle denial meetings to help reduce overall denials.
  • Reports any trending and process improvement initiatives to CFO and key stakeholders
  • Collaborates in the ongoing re-design and re-engineering of Denial functions, to meet the changing needs and priorities of the organization.
  • Other duties as assigned
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