What are the responsibilities and job description for the Hospice Patient Care Manager position at Trinity Hospice?
Any questions? Contact Director of Talent Acquisition Blake Thiess at bthiess@trinityhospice.com! Come join a high performing team that recently (2025) enjoyed a full book, deficiency-free survey!
Job Summary:
The Patient Care Manager (PCM) is a registered nurse (RN) who ensures quality of patient care in the patient’s residence. Responsible for the overall administration of the designated Interdisciplinary Team(s) (IDT) and monitoring of appropriate staffing and productivity. Coordinate care with the designated IDT(s), the patient/family, and the referring agency.
Essential Functions of the Job:
- Directs and coordinates designated IDT(s); assumes responsibility for continuity, quality, and safety of services delivered in compliance with state and federal regulations.
- Promotes the philosophy and administrative policies of the Agency in an effort to ensure quality of patient care.
- Supervises and provides direction to subordinates, in an effort to ensure quality, compliance with the Plan of Care, assessment and reassessment of patients’ needs and continuity of services by appropriate health care personnel. For his/her designated IDT(s), the PCM will be responsible for, but not limited to:
- a. Monitoring stand up meetings and end of day reports
- b. Review of pharmacy, DME, and medical supplies ordered
- c. Review of all admission and discharge notes to ensure appropriateness of care and to ensure that the notes are completed within the company’s time standards
- d. Revocation analysis
- e. Review and approve designated IDT(s) visits, time, and mileage for payroll
- f. Ensuring IDT notes are completed within the company’s time standards
- g. Assures appropriate corrective measures are performed for QAPI issues identified by the Quality and Compliance Coordinator.
- h. Other duties as assigned by the Director of Nursing and/or Administrator Promotes compliance with all fiscal intermediary and/or other third party payors, through education, coaching, and other assistance as necessary.
- Participates as a member of the Interdisciplinary Team (IDT), assists in development of the IDT plan and participates in QAPI activities.
Education, Experience, and Certifications Needed:
- Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing
- State licensed as a Registered Nurse in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact (NCL), current state Drivers License.
- Minimum two years hospice experience in a RN Case Manager or similar role required, with hospice nursing management experience heavily preferred.
- Nursing skills as defined as generally accepted standards of practice.
- Excellent interpersonal skills and ability to communicate effectively.
- Demonstrates proven decision making skills. If required to make visits, needs proof of current CPR. Must be able to read, write and comprehend English.
- Computer proficiency, required.
- Reliable transportation with valid and current auto liability insurance.
