What are the responsibilities and job description for the Caregiver Field Supervisor position at Trinity In Home Care?
Trinity In Home Care is a trusted provider of non-medical home care services for older adults and veterans. With over 13 years of experience and recognition as a top workplace in Cincinnati for the past decade, we are committed to delivering compassionate, client-centered care in the comfort of our clients’ homes. Our core values—positive passion, bringing our best to every day, always being one step ahead, professional integrity, service above self, and clear communicaiton—guide everything we do.
We are seeking a Registered Nurse (RN) to join our team to perform client assessments, create personalized care plans, and support our caregivers in providing exceptional service
Reports to: Office Manager-Tameka
Job Qualifications:
8-5 availability Monday-Friday
Ability to multitask during the day and modify daily plans with ease if Meet and Greets or pop ins are requested by office managers for an urgent start of care or need
Strong comfort with coaching and/or correcting caregivers if needed during a client visit
Knowledge of Trinity Business Processes and Protocol of Caregivers
Minimum of 2 to 3 years working for a licensed healthcare company as a caregiver or a caregiver manager.
Exceptional written, verbal and consultative communication skills. Ability to communicate often and follow up with office teams emails and texts throughout the day.
Time management skills when managing the day around two important team meetings a week that this role is expected to be available for. Mon/Friday mornings.
Strong analytical and problem-solving abilities
Strong team orientation, but ability to work anonymously and take initiative.
Must be motivational in a team environment
Proficient Microsoft Office Skills
Demonstrate exceptional patient interaction skills
Understanding of HIPAA regulations
Familiarity with Medical practices terminology
Ability to plan, organize, delegate and supervise with time management skills
Ability to evaluate the effectiveness of existing methods, procedures and staff effectiveness
Detail Oriented
Dependable
Job Responsibilities :
Fielding Client Issues
Discipline Issues for Field Employees
Communicate issue with Office Manager
On Call Responsibilities
Keeping Track of / Updating Supplies in the Home
Promoting excellent customer service
Identify each staff member has appropriate skills and is competent in their area of responsibility.
Appearance should be consistently Neat and Professional
Comply with all Company Policies and Procedures
Oversee new Employee in Case by setting up a meet with client and head caregiver
Daily Report emailed
Fielding Client Issues
Discipline Issues for Field Employees
Communicate issue with Office Manager
On Call Responsibilities
Keeping Track of / Updating Supplies in the Home
Promoting excellent customer service
Identify each staff member has appropriate skills and is competent in their area of responsibility.
Appearance should be consistently Neat and Professional
Comply with all Company Policies and Procedures
Oversee new Employee in Case by setting up a meet with client and head caregiver
Daily Report emailed
