What are the responsibilities and job description for the Associate Director – Strategic Operations position at Trinity Life Sciences?

We are seeking an experienced Associate Director to join our Strategic Operations team responsible for supporting our Analytics business unit (includes Commercial Analytics, Real World Evidence, Global Advanced Analytics, Data Management and Product Deployment and Technology functions). This team member will be responsible for overseeing and monitoring operations as well as supporting business planning across Analytics. This role includes strategic thought partnership for the Analytics team as well as senior Operations leadership.

Responsibilities :

Oversight of Project Management Processes

Support leadership across Analytics in monitoring and ensuring alignment to Trinity organizational processes (timesheets, project plans, finance / ops processes)
Support integration of acquired organizations into Trinity’s processes (recent acquisitions plus any newly acquired organizations)
Onboard to processes and guide staff to resources for support
Monitor progress on onboarding / integration and support leadership to adjust course where necessary
Lead and mentor Project Management Office (PMO) team members dedicated to Analytics as direct reports, provide guidance and ensure understanding of Analytics operational processes
Oversee project setup according to best practice, working with Sales Operations colleagues to ensure systems are setup for tracking of any Analytics-specific requirements or goals
Collaborate with internal teams to adjust Trinity systems and processes to accommodate nuances of Analytics, where needed
Work with legal and contracts team to implement and ensure adherence to best practices with regards to contracting terms and processes
Monitor utilization, revenue, bookings and other key metrics, investigating variance between expectations and actuals
Monitor and support renewals for recurring projects, ensure leadership are informed of progress

Oversight of Analytics Resourcing Processes

Develop and implement strategy for rolling out resourcing support within Strategic operations group focused on Analytics staffing

Understand resourcing needs, processes, and develop approach for ongoing support and monitoring.

Lead and manage any direct reports within this new team

Establish approach for tracking key metrics for resourcing within Analytics, including utilization and productivity

Collaborate with Operations Groups on Business Planning

Support business planning processes across Analytics functional leaders, develop templates and support with required metrics and analysis to allow for strategy and goal-setting

Maintain capacity model for Analytics, collaborating with People Operations and Finance colleagues to monitor progress on hiring, revenue recognition and other key metrics to ensure capacity exists to meet targets, assess and approve new hire requests where needed

Leverage capacity model and collaborate with leadership and finance to develop and refine annual headcount plan

Collaborate with finance and functional leaders in other financial and strategic planning processes (eg. client-level targets, mid-year reforecasting)

Support for Business Development and Account Planning

Support strategic business development analytics including tracking of pipeline, project wins, and trends

Support leadership in prioritizing accounts to target within analytics; determine account assignments and maintain account planning / ownership structure within Analytics

Guide leadership to resources for BD and supporting understanding of processes

Monitor and ensure adherence to best practices for opportunity / pipeline tracking

Support new account opportunity identification and account segmentation processes for leadership team when needed, leveraging internal and subscription data sources

Support development of pricing tools and guidance, including development and refinement of Analytics-focused opportunity scoping tool to provide immediate pricing feedback to leadership

Bachelor’s Degree in Business or a related field

5 years of experience in Project Management or related fields

Strong leadership and communication skills

Ability to work effectively in a fast-paced, team-oriented environment

Willingness to travel if needed

With almost 30 years of expertise, a best-in-the-business team and unrivaled access to data and analytics, Trinity Life Sciences is a modern partner to companies in the life sciences industry. Trinity combines strategy, insights and analytics to help life science executives with clinical and commercial decision-making. Ultimately, we know that every decision our clients make impacts a life, and when we help our clients achieve their goals, the world benefits. To learn more about how Trinity is elevating the industry and driving evidence to action, visit TrinityLifeSciences.com.

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Associate Director – Strategic Operations

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