What are the responsibilities and job description for the Summer Intern – Information Technology position at Trinity Life Sciences?
Position Summary
Trinity Life Sciences is looking for a Summer Intern with strong troubleshooting skills, a high level of attention to detail and a customer service focus to join Trinity’s IT team. Primary responsibilities include responding to help desk tickets, imaging new computers, maintaining an inventory of all hardware and software, and other tasks as assigned. They will report to the Help Desk Manager, and work closely with other Desktop Support Specialists, as well as Cloud Engineers on more complex issues. This Summer Internship will begin with a comprehensive company and team-specific training program and on-the-job learning sessions throughout the Summer.
The internship program will run for 9 weeks from June 16, 2025-August 15, 2025 in our Waltham, MA headquarters. Trinity practices a hybrid model and will require IT interns to be in the office at least four days per week.
Position Requirements
Education : Pursuing a bachelor’s degree in a related field. Interest in the Information Technology field required. Preference for students in their 2nd or 3rd year of their studies.
Work Experience : No prior experience required
Able to commit to the full duration of the internship program, and follow Trinity’s hybrid model
Must be authorized to work in the United States
Position Skills
Knowledge and / or working skills in the following areas will be developed :
Desktop and laptop hardware & related workstation accessories
Remote troubleshooting tools & skills
Windows 11 & Microsoft Office 2016 & Office 365 Administration
EDR & Patching Solutions
iOS & Android mobile phone / tablet troubleshooting
General networking skills & basic printer troubleshooting