What are the responsibilities and job description for the Customer Service Specialist position at Trinity Logistics?
A Day in the Life: Customer Service Specialist
Did someone say they were looking for a challenging job that gives them daily interaction with customers and enables them to provide solutions? Well hopefully you did because we’ve got the perfect job in Trinity’s Customer Service Specialist! This role will put you on the front line with our customers, answering questions and directing calls to the right people when more complicated concerns arise. People skills and being solution-minded is a must in this role! Customer Service will put you in a crucial position within Trinity and allow you to gain a plethora of knowledge about our business operations on both sides of the freight we are arranging. With ample room for growth and exposure to all sides of the business, this position will provide you the opportunity to step into the logistics world and begin an exciting career! If this sounds like you, apply today!
Essential Skill Sets: Is this You?
ADDRESS: 50 Fallon Ave. Seaford, DE 19973
Did someone say they were looking for a challenging job that gives them daily interaction with customers and enables them to provide solutions? Well hopefully you did because we’ve got the perfect job in Trinity’s Customer Service Specialist! This role will put you on the front line with our customers, answering questions and directing calls to the right people when more complicated concerns arise. People skills and being solution-minded is a must in this role! Customer Service will put you in a crucial position within Trinity and allow you to gain a plethora of knowledge about our business operations on both sides of the freight we are arranging. With ample room for growth and exposure to all sides of the business, this position will provide you the opportunity to step into the logistics world and begin an exciting career! If this sounds like you, apply today!
Essential Skill Sets: Is this You?
- Multitasking
- Bilingual (Spanish/English) preferred, not required
- Interpersonal Relationship Building
- Works Well Under Pressure
- Great Communicator
- Excellent Time Management Skills
- Problem Solver
- Able to provide exceptional customer service to all stakeholders in a fast-paced environment juggling multiple tasks and projects at once.
- Positive and friendly attitude with demonstrated ability to gain cooperation from across various departments and Team Members.
- Detail oriented.
- Strong communication skills which will translate into a pleasant and professional demeanor on the phone as well as in emails.
- Proven planning and organizational skills.
- Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas.
- Bilingual in Spanish preferred, not required.
- Commitment to living the Trinity Guiding Values.
- Laid- back working attire- who doesn’t love wearing jeans to work?
- Ample benefit package options- including medical, dental, and vision, a wellness program, tuition reimbursement, discount programs
- 401(k) with a 100% match up to 6%
- FUN team building activities
- Generous PTO offering
- Strong focus on internal advancement and promotion from within
- Trinity Foundation- constant opportunities to give back to the community
ADDRESS: 50 Fallon Ave. Seaford, DE 19973
