What are the responsibilities and job description for the Medical Front Desk Specialist position at Trinity Medical Associates L.L.C.?
Job Summary
- Greets and Checks in Patients
- Check insurance and scan cards
- Puts insurance cards into the correct EDI group.
- Checks insurance eligibility at check in or 48 hours before visit.
- Collect Co-pays, deductables or Co-Insurance, understands how to find copays in IE section of ECW
- Answers Multi-Phone Line and appropriately routes calls, documenting phone calls.
- Schedules patient appointments for MD, ARNP, PA, SPA, Weight Loss
- Answers general questions, about Spa, Weight Loss and Trintiy Medical Associates
- Takes appropriate Messages in ECW and forwards to correct person.
- Appropriatly triages phone calls or walk-ins
- Keeps phone directories up to date
- Checks all messages on all phone lines and transcribes them. No phone messages left on phone at end of day.
- Maintains master calendars
- Schedules based on scheudling protocols or direction of Office Manager
- Maintains weight list as needed.
- Returns calls to patients for scheudle requests.
- Manages portal scheduling
- Manages Kiosk, scheduling and paperwork
- Manages Helow App and Campaigns as directed by Admin.
- Scans billing EOB's into Billing software.
- Monitors all patients admitted to the hospital to discharge, for follow up appointments, referrs to CCM or Home Health Corrdinator / Case mangagement as directed.
- Maintains a list of all patients in ALF's, Home Health, Nursing Homes and Hospitals with date of admission, faciltiy and or date of discharge.
- Obtains authorizations and pre-authorizations for patient care services done in the office.
- Maintain's lunch schedule
- Maintains visitor entry into the back office.
- Prints bill for patient at patient's request.
General Accountabilities
Job Qualifications
Salary : $15 - $18
