What are the responsibilities and job description for the Student Housing Operations Intern - Baltimore, MD position at Trinity Property Consultants?
About Us:
At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
Compensation: $18-$19/hour.
Job Summary and Responsibilities:
We are currently seeking interns with an entrepreneurial spirit and a can-do attitude to work with our Social Student Spaces management teams nationwide. Advance your career knowledge in the ever-growing multifamily industry with an organization that is committed to exceptional customer service and guided by our values.
Under the direct supervision of the assigned mentor, each Intern will work side by side with our team of professionals to create a thriving and captivating living experience for renters across the nation.
The Student Housing Operations Internship will provide an opportunity for the Intern to experience Student Housing and all of its facets, including Marketing, Property Operations, and Facilities Management.
We are looking for Interns with a great attitude, who are team-players, that will embody their university, and relate well to potential residents at their respective property.
Essential Functions:
- Serve as a property ambassador and leasing agent to provide exceptional service for our students/residents and prospects
- Provide superior customer service via phone, email, and in-person communication
- Provide support in social media initiatives and prospect outreach
- Conduct unit walks and property condition assessments
- Guide prospects through all phases of the leasing/prospect journey
- Assist in market survey and data comparison analyses
- Help with the creation and use of promotional material
- Post about our communities and resident services online (e.g. social media and forums)
- Additional tasks to be assigned by Manager
Requirements
Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to:
- Positive attitude
- Hard-worker, willing to be flexible based on the needs of the property
- Sales mentality with the ability to influence others
- Ability to handle high stress situations effectively
- Excellent communication skills
- Administrative and organizational skills
- Time management skills and ability to prioritize wisely
- Customer service orientation
- Have an interest in Student Housing, Property Management, and/or Business
Computer Skills:
- Intermediate computer and internet knowledge
- Intermediate knowledge of MS Word, Excel, and Outlook
Learning and Development:
- Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program
Education:
- Must be currently enrolled in a four-year university, community college, or trade school
- Marketing, Real Estate, or Business Degree preferred but not required
- Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
Professional Experience:
- Preferred one-year experience in a sales or customer service role
Special Requirements
Physical Demands:
- The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Must be willing to assist with light labor, such as, but not limited to walking units, painting and putting furniture together.
Attendance/Travel:
- This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
- Must be willing to work weekends
- Must be willing to work flexible hours
What can we offer you?
- Exposure to all facets of Student Housing Property Management
- Assigned Corporate and Regional Mentor
- Feedback provided for learning and growth opportunities
- This Internship opportunity could lead to an additional potential future Internship with us
- Opportunity to potentially stay on as part-time employee after Internship (during school year)
- Paid Internship with opportunity to earn leasing bonuses
To learn more about Trinity Property Consultants, take a look at our brochure, check us out on Youtube, or visit us at https://www.trinity-pm.com/internship-program
Salary : $18 - $19
