Database Administrator

Trinity Washington University, a comprehensive institution in the nation’s capital is seeking a dynamic Database Administrator to join the Technology team. A successful candidate will be proactive, results-oriented, and capable of recommending and implementing software solutions across the university. Candidates with backgrounds in ERP, SIS, or CRM administration, database administration, program analysis, or systems administration are particularly well-suited for this position.

POSITION SUMMARY:

The Database Administrator is a key member of the Technology Services unit, dedicated to providing exceptional technical support and services. This full-time role focuses on supporting databases and enterprise applications, such as the student information system (SIS), CRM, and more, to deliver essential institutional services. Additionally, the Database Administrator will play a crucial role in database development and creating/maintaining data pipelines to facilitate institutional research and integrations.

PRIMARY RESPONSIBILITIES:

• Provide ongoing technical support for the institution’s SIS (Ellucian PowerCampus), ancillary systems (CollegeBoard PowerFaids, Element451 CRM), and other relevant applications.
• Support and maintain the institution’s database servers (Microsoft SQL, MySQL) and data warehouse (Snowflake).
• Plan, coordinate, and implement enhancements to the university’s databases and SIS, including lifecycle upgrades, patch management, and application customizations.
• Assist in evaluating, planning, and migrating the SIS to a new platform (TBD).
• Develop ETL (Extract, Transform, Load) data integrations using low-code/no-code tools to automate business processes for on-premise and cloud services consumed by end-users.
• Create and update SQL table views and stored procedures.
• Maintain comprehensive documentation on standard operating procedures.
• Efficiently prioritize and complete assigned tasks with minimal supervision.
• Create and respond to customer tickets with a high degree of customer satisfaction.
• Contribute to efforts to optimize application performance and reduce system downtime.
• Assist in implementing and maintaining security measures to protect sensitive data and prevent unauthorized access.
• Stay updated on emerging technologies and explore opportunities to leverage them to improve efficiency and effectiveness.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 years of experience programming in SQL, Python, or similar languages.
• 3 years of experience supporting an enterprise ERP/SIS/CRM, such as Ellucian PowerCampus, Colleague, Banner, Starfish, WorkDay, SalesForce, or a similar platform.
• Experience developing data pipelines for extracting, transforming, and loading datasets from on-premises and cloud data sources; experience with JSON and RESTful APIs are a plus.
• Solid understanding of relational database management system (RDBMS) concepts, including database backups, restorations, and the creation of stored procedures and views.
• Experience with business intelligence and reporting tools is a plus.
• Strong commitment to information security with demonstrated knowledge of applicable data use and sharing safeguards.
• Demonstrated ability to handle complex tasks independently and within a team.
• Experience managing small-scale projects or initiatives is a plus.
• Excellent oral and written communication skills.

Note: This position is eligible for telework one day a week but may be subject to change based on the institution’s needs.

Trinity offers comprehensive and competitive benefits to full-time employees to include Health, Dental & Vision insurance, Employer Paid Life and Disability benefits, 403(b) Retirement plan with employer match up to 6%, Paid Family Leave, Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment, Free campus parking, Free Shuttle bus between campus & Brookland Metro station and more.