What are the responsibilities and job description for the Account Manager - Engineered Resins (Automotive) position at Trinseo?
| iCIMS Job ID | 2024-3433 | # of Openings | 1 | Job Family | Business, Sales and Marketing |
Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.
A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value.
As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day.
Overview (Scope of Role)
The Account Manager - Engineered Resins (Automotive) is responsible for cultivating and maintaining relationships with clients, identifying new business opportunities, and achieving sales targets within the assigned territory. This individual will drive revenue/margin growth, enhance customer satisfaction, and expand the company's market presence. By effectively managing accounts and providing tailored solutions, the Account Manager directly impacts the company's bottom line and overall success in the marketplace division.
This role will require at least 1-2 days of travel per week to meet with automotive clients and internal team members in the Detroit, MI area. Ideally, the candidates will be based close enough to Detroit, MI to be able commute into the area as needed. However, candidates located in neighboring states (Indiana, Ohio) can be considered.
- Establish and carry out a customer visit program to understand their technical and commercial needs and requirements.
- Report all sales activities (visits, projects, complaints, etc.) in SalesForce.
- Sales forecasts based on information provided by customers/market.
- Manage the development of new business opportunities.
- Conduct training sessions and conferences with customers and OEMs to ensure proper processing, use, and handling of our products, and identify new technical business opportunities.
- Provide solutions to technical problems that arise to ensure customers achieve efficient use of our products.
- Organize and prepare documentation required by automotive customers (PPAP, PSW, IMDS) for approval in automotive programs.
- Provide support and follow-up on complaints related to the nature and properties of the products issued by customers.
- Work effectively as part of a multifunctional team including: Research and Development, Supply Chain, Marketing, Technical Service, and Legal within the organization.
- Support the finance department to maintain a healthy portfolio.
Operate all businesses in a safe environment and guided by the company's ethics and policies.
- Bachelor's degree in business, engineering, chemistry, process technology.
- 5 years of experience in sales, marketing, product management roles in B2B environment
- 3 years in the Plastics/Automotive/Chemical industry
- 3 years of B2B sales experience with new business development responsibilities ideally
- Proven record of successfully conducting significant business of a > $25MM portfolio preferred
- Good Business Acumen & financial skills.
- Particularly good people mgmt. and leadership skills. Collaborator.
- Understanding of Automotive segment and compounding market in Automotive and Industrial
- Ability to balance long-term value add, while being able to meet also short-term volume, margin, and WC goals.
- Ability to work in a volatile, fast changing business environment.
- Common sense, responsibility, and accountability
- Understanding of our mfg. operations fundamentals
- Ability to manage decision makers at various organizational levels in a multicultural environment.
Equity and Inclusion
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.
#LI-Remote
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.
