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Case Management - Case Manager

Trios Health
Kennewick, WA Full Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/6/2025

*This is a safety sensitive position* 

Wage Scale: $42.59-$59.63

Your experience matters 

At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As an RN Case Manager joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. 

Essential Functions 

  • Perform chart review to identify and assess patient needs.
  • Oversee education regarding financial assistance when needed, i.e. public benefit programs, community resources & support programs, rehabilitation services to attain patient planned outcomes.
  • Coordinate, facilitate and lead patient care conferences on complex cases involving interdisciplinary team members.
  • Utilize effective communication skills to resolve issues that are in the client’s patient’s best interest.
  • Discuss both acute and chronic health issues Utilization Management
  • Screen all patients to ensure correct admission status according to clinical appropriateness, i.e., inpatient, observation, at the time of admit or as soon as possible after admit.
  • Maintain knowledge of Medicare, Medicaid and other third party reimbursement methods and contract requirements
  • Facilitate observation patient flow documenting according to Policy and Procedure
  • Ensure patient is in the appropriate status during hospital stay according to the prescribed clinical plan of care utilizing InterQual criteria as a guideline
  • Make timely referrals to a physician advisor to expedite the patient’s plan of care as indicated. 
  • Clinical Monitoring and Evaluation
  • Obtain payer contact information and enter into computer
  • Communicate reimbursement information to the patients and families as needed
  • Utilize clinical expertise, analytical skills and InterQual criteria to determine level of care and admission status
  • Interface with respective payer representatives
  • Responsible for the analysis of clinical information
  • Monitor the appropriateness of patient status
  • Analyze case management outcome data
  • Act as a resource in the appeal and denial process
  • Educate physicians, patient care coordinators, hospital staff, patients and families regarding criteria.
  • Collaborate with payers for authorizations for patient benefits and transfers providing options and alternatives as appropriate.
  • Maintain Utilization Management records in accordance with state, federal or other regulatory standards.
  • Participate in Quality Improvement activities within the organization Provide Trios Health patients with a plan of care prior to discharge.
  • Maintains ability to establish and maintain a therapeutic relationship with patients, families, caregivers
  • Maintains ability to develop and maintain rapport, non-judgmental, accepting, and respectful of patient/family individuality and rights

Qualifications and requirements 

  • Associate’s degree in nursing - Required
  •  Bachelor’s degree - Preferred
  • Active Washington state RN Licensure or compact license
  • Home Health Care: One year experience in an acute care setting
  • Basic Life Support ( BLS)

Benefits:     

Medical Insurance: Savers, PPO, PPO Plus offered through Blue Cross Blue Shield   

Dental Insurance: Offered through BCBS   

Vision Insurance: Offered through BCBS   

Free EAP (Employee Assistance Program)    

Paid Time Off (Up to 25 days a year)   

Employer Paid Short-Term    

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family 

Salary : $43 - $60

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