What are the responsibilities and job description for the Manager - Clinic II position at Trios Health?
- Analyzes, organizes and manages clinical and non-clinical operations of assigned areas.
- Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients.
- Plans practice activities and schedules staff assignment to meet the needs of the practice and patient care requirements.
- Plans manpower and equipment requirements to meet the needs of the practice.
- Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff. Assures that staff are competent in their job performance.
- Support/influence strategic initiatives and manage programs in identified service lines.
- Coordinates and ensures ease of patient flow.
- Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored.
- Ensures accurate and complete documentation records are kept by all practitioners.
- Compiles and submits reports on department activities as requested.
- Prepares practice budget recommendations and monitor and control practice operations within approved budget.
- Reviews capital needs for the practice. Submits recommendations in designated time frame.
- Contribute to and promote positive relationship between physicians, staff, patients, guests and local community.
- Address customer concerns, complaints and compliments. Follow up on patient complaints in a timely manner.
- Understands charge submission process to accurately work with physicians and coders.
- Oversees cash payments and assures payments are applied correctly.
- Maintains operational budget is maintained with /- 5%. Prepares necessary variance report within establish time frames.
- Ensures HIPPA is followed and respects the confidentiality of patient information.
- Works collaboratively with all TMG Managers to reach organizational goals.
- Performs other duties as assigned.