What are the responsibilities and job description for the Patient Access - Switchboard Operator position at Trios Health?
*This is a safety sensitive position*
Salary Range: $17.40 - 26.97
This is a Union Position
Essential Functions
- Operates telephone switchboard to relay incoming, outgoing, and interdepartmental calls.
- Process overhead pages, beeper pages, and emergency code announcements according to Trios policies and procedures as required.
- Acts as information and communication center by maintaining accurate and up-to-date patient directory, physician directory, and Trios employee roster.
- Acts as cashier to complete a cash receipt for each transaction (cash, money order, bankcard, etc.) and credit payment to the appropriate account.
- Responsible for up-to date filing of all the business office copies on accounts.
- Ensures communication work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors.
- Ensures work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors.
Qualifications and requirements
- High School Diploma or equivalent
- 1 years medical office or healthcare experience
Benefits:
Medical Insurance: Savers, PPO, PPO Plus offered through Blue Cross Blue Shield
Dental Insurance: Offered through BCBS
Vision Insurance: Offered through BCBS
Free EAP (Employee Assistance Program)
Paid Time Off (Up to 25 days a year)
Employer Paid Short-Term
Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family
Salary : $17 - $27
