What are the responsibilities and job description for the Associate Destination Manager (Viator) position at TripAdvisor?
The Associate Destination Manager will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a deep understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability.
You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination. In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.
This role is a remote position in the state of Massachusetts. Occasional travel to company offices as necessary.
As an Associate Destination Manager, you will be responsible for the following:
Ensuring that Viator has the best in class product offering for the assigned territory
Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination
Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination
Negotiate favorable commercial terms
Monitor key metrics in destinations and take action where necessary
Ensuring key products are consistently available for sale in the Viator ecosystem
Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination
The ideal candidate for this role will exemplify the following characteristics:
2+ years of Account Management or Sales experience
Travel industry experience is a plus
Entrepreneurial & Commercially Driven
Focused on growing the business and destination
Ability to build, maintain, and grow relationships
Passionate about achieving success and excellence
Committed to serving customer partners and sharing knowledge
Growth and Results Oriented
Continuously improving both personally and for the company
Passionate about achieving success and excellence
Embraces new ideas and works well in teams
Detail Oriented & Highly Organized
Desire to work in fast paced and dynamic environment
Clear and impactful in communication
Language Skills: (based on destination requirements- Spanish , French, Portuguese etc)
Candidates with non-traditional backgrounds are strongly encouraged to apply
Salary : $60,000 - $80,000