What are the responsibilities and job description for the Sales Consultant- Full Time position at Triple Crown Senior Living?
Position: Sales Consultant - Maristone of Franklin
Schedule: Full Time
Location: Franklin, TN
Compensation: Salary plus bonus structure
At Maristone of Franklin we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!
We are seeking a dedicated Sales Consultant (SC.) The Sales Consultant is responsible for driving overall occupancy through effective external marketing and strategic sales activities. This role requires a dynamic individual, excellent communication skills, a passion for helping seniors, and a proven track record in successful sales.
Essential Duties:
- Develop and implement external marketing strategies to increase community visibility and build occupancy
- Drive occupancy levels by proactively managing the sales process from lead generation to move-in
- Conduct tours for prospective residents/families, showcasing features and benefits of the community
- Follow up with prospects using various methods to maintain engagement through the sales funnel
- Utilize CRM to track and manage leads, ensuring accurate and up-to-date records
- Stay up to date with industry trends and best practices
- Build and maintain relationships with local referral providers
- Represent the community at local events to promote the community and generate leads
- Coordinate and execute marketing events and open houses to attract prospective residents and their families
- Provide exceptional customer service to prospective residents and their families, and referral providers
- Work closely with the ED and VP of Sales to develop and execute sales and marketing plans
- Participate in weekly sales meetings and prepare/submit requested data
- Create and follow a strategic business plan to achieve optimal occupancy and revenue targets
- Manage sales and follow a sales process through closing
- Create urgency with prospects to increase conversion rates
- Conduct sales in such a way as to fill the community and create a wait list for those wanting to move in
Education/ Experience Requirements:
- Bachelor’s degree in sales, business administration, or related field preferred
- Minimum of (five) 5 years proven sales success, preferably in a senior living, healthcare, or hospitality industry
- Excellent organizational, time-management and computer skills
- Enthusiasm and a positive attitude
- Valid driver’s license & car Insurance and the ability to regularly drive throughout the territory
- Aggressive sales instinct with the ability to close while maintaining compassion for our customers
- Understand and uphold the policies and procedures established by TCSL
- Work independently, maintain confidentiality and professionalism, and be a positive leader
- Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
- Maintain good working relationships with residents and co-workers
- Proficiency in basic computer applications (e.g., Microsoft Office)
- Willingness to perform additional duties as assigned
What We Offer:
- Competitive salary, shift differentials
- Health, dental, and vision insurance
- Opportunities for professional growth and development.
- A supportive and inclusive work environment where you can make a meaningful impact.
