What are the responsibilities and job description for the Lodging Intern position at Triple Crown Sports?
Department: Lodging
Location: Fort Collins, CO 80525 ... This is not a remote position. Candidate must reside or relocate to Northern Colorado.
Reports to: Lodging Operations Director
This role pays an hourly rate of $17/hour, based on experience (ability to earn internship/college credit)
Hours: 16hrs – 30 hrs/ week – hours will increase during the spring summer months
Location: Fort Collins, CO 80525 ... This is not a remote position. Candidate must reside or relocate to Northern Colorado.
Reports to: Lodging Operations Director
This role pays an hourly rate of $17/hour, based on experience (ability to earn internship/college credit)
Hours: 16hrs – 30 hrs/ week – hours will increase during the spring summer months
No benefits offered with this position
Position Overview:
We are seeking a Summer Lodging Intern to assist with a variety of administrative and logistical tasks related to hotel bookings, reservations, and accommodations for our summer staff. The intern will work closely with our team to ensure smooth operations, reconcile expenses, and handle communication with hotels to confirm reservations and correct discrepancies. This position offers a chance to develop key skills in project management, customer service, and logistics, while supporting essential functions for our staff during the busy summer months.
Position Overview:
We are seeking a Summer Lodging Intern to assist with a variety of administrative and logistical tasks related to hotel bookings, reservations, and accommodations for our summer staff. The intern will work closely with our team to ensure smooth operations, reconcile expenses, and handle communication with hotels to confirm reservations and correct discrepancies. This position offers a chance to develop key skills in project management, customer service, and logistics, while supporting essential functions for our staff during the busy summer months.
Key Responsibilities:
- Hotel Coordination & Communication:
- Correspond with hotels to ensure the accuracy of staff room reservations and complimentary room status.
- Reconfirm reservations by phone and email, ensuring all details are correct and up-to-date.
- Resolve issues with group sales and front desk staff when discrepancies arise, often related to incorrect room reservations.
- Expense Reconciliation:
- Assist with reconciling credit card charges related to staff accommodations.
- Review receipts, ensure all charges are correct, and report discrepancies to appropriate departments.
- Rewards Points Audits:
- Support the audit process for hotel rewards points, ensuring they are properly credited to our accounts.
- Administrative Support:
- Handle various administrative tasks, including filing, data entry, and general office support.
- Assist with other assigned projects as needed, ensuring deadlines are met and tasks are completed with high attention to detail.
Qualifications:
- Strong attention to detail and the ability to identify and correct discrepancies.
- Excellent communication skills, both written and verbal.
- Comfortable with phone and email communication in a professional manner.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Strong organizational and time-management skills.
- Previous customer service or administrative experience is a plus.
What You'll Gain:
- Hands-on experience in hospitality management and administrative support.
- Opportunities to develop strong communication, problem-solving, and reconciliation skills.
- Insight into the operations behind large-scale accommodations and event logistics.
- A supportive and dynamic work environment with potential for growth and networking.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $17
