Dispensary Manager

The Dispensary General Manager’s role manages all aspects of the Retail Dispensary by following established policies and procedures. The Dispensary General Manager reports to the Regional Sales Manager and works a schedule in accordance with the business needs of the Retail Dispensary. Shifts for this position may vary between the hours of 7:00A and 9:00P from Sunday through Saturday.

Essential Duties:

• Manages and/or oversees dispensary staff schedule assuring adequate coverage based on sales reports and trends.
• Manages all aspects of cash handling, including thorough investigations of cash discrepancies.
• Manages all aspects of product handling, including thorough investigations of inventory discrepancies.
• Manages all aspects of product returns and wasted product transfers.
• Manages customer, patient, and staff relations.
• Trains staff on product knowledge and regulatory compliance set forth by the Cannabis Control Commission in conjunction with the Company’s Standard Operating Procedures.
• Enforces company policies outlined in staff Handbook in addition.
• Conducts staff interviews for open dispensary roles.
• Responsible for writing and conducting all staff reviews, including but not limited to annual, 90-day, and performance improvement plans.
• Responsible for identifying and delivering progressive discipline to staff members in accordance with company policies and procedures.
• Provides superior customer service to all customers and Patients.
• Works with the Director of Operations and staff to address all customer and Patient complaints, requests, concerns, suggestions and act when necessary to resolve conflicts
• Works with staff to ensure accuracy of daily cash reconciliations, sales, deliveries and returns in accordance with the Company’s Standard Operating Procedures
• Maintains inventory control system and performs/oversees dailycounts of all marijuana and marijuana products delivered to and sold in the Retail Dispensary. Ensures in-depth end-of-month inventory count is completed.
• Oversees, all product and money that either comes in to, or out of the Retail Dispensary, and accounts for all transactions through diligent tracking and inventory management.
• Provides regular inventory reports to the Director of Operations.

Essential Requirements:

• Must be at least 21 years of age
• A minimum of a bachelor’s degree is preferred
• 3-5 years of retail managerial experience
• Possesses excellent communication skills
• Possesses high standards of time management skills including the ability to multitask
• Must be able to organize, quantify, and track inventory in accordance with regulatory compliance.
• Must be comfortable working in a fast-paced, ever-changing environment
• Must be efficient in Windows 365 based software applications, including cloud-based programs.
• Must be willing to work with a variety of in-house computer programs (Dutchie POS, Dutchie Back End, METRC, etc.)
• Possesses a demonstrated ability to lead
• Ability to work independently and within a team
• Possesses entry-level knowledge of accounting principles and math skills
• Possess excellent organization and planning skills

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Mashpee, MA 02649 (Required)

Ability to Relocate:

• Mashpee, MA 02649: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $80,000