What are the responsibilities and job description for the Technical Sales Manager position at Triple-S Steel?
Overview
ABOUT THE COMPANY:
At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:
Stability: All decisions made are measured in years, not quarters.
Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.
Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.
From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.
WHAT WE OFFER:
Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!
Responsibilities
Day to day:
- Directs Technical Sales assistance to all existing customers.
- Establish, maintain, and audit monthly sales targets set on new customers, growth of existing customers, and additional value-added processing of goods.
- Setting up Yearly Value-Added Processing Budgets and measuring results quarterly.
- Train and develop additional personnel on technical sales and price structure, based on Operational goal and capabilities.
- Acts as a lead sales agent in building efficiency into operations processes that will drive yearly sales budgets. Meeting all customer’s requirements from the beginning of the order until the end.
- Leads continuous improvement initiatives. Market intel and feedback.
- Identifies and evaluates potential new markets and segments to increase value-added sales that will increase profitability and productivity.
- Works with Operations to establish, audit, and adjust processing price matrix to offset additional operational cost and grow profitability.
- Revises objectives and plans following current business conditions.
- In collaboration with the Operations Manager, provide feedback on any customer concerns or issues related to finished products.
- Executes queries and reports for the collection of data used in technical sales analysis.
- Evaluates all production equipment and clearly understands full capabilities.
- Reviews margin reports for discrepancies and finds suitable solutions.
- Cultivates a strong and transparent working relationship with customers and ensures open communication about the quality and service of our products.
Strengthening Sales:• Tirelessly drive for increased sales.• Collaborate with the management team to establish sales stretch goals that address gross profit margins, delivery times, customer satisfaction, and or other appropriate annual KPIs.• Advises and assists management with sales analysis and economic justification studies. • Assists operating management with the implementation of changes to improve sales methods.• Ensures standards for sales performance are maintained and that cost-effective technology is used to maximize capabilities. • Drive a “quick reaction” sales culture able to adjust pricing to market conditions. • Mentoring inside/outside sales to develop new markets and enhance those already served.
Qualifications
Education and Experience:
- Minimum Associates Degree or
- Minimum ten (10) years of experience in steel sales/value-added sales.
- Knowledge of technical sales.
Knowledge/Skills/Competencies:
- Problem-solving.
- Business Acumen.
- Change Agent.
- Collaboration Skills.
- Communication Proficiency.
- Decision Making.
- Problem Solving/Analysis.
- Results Driven.
- IT literate, Microsoft, Excel, PowerPoint, ERP system
- Excellent verbal and written communication skills
