What are the responsibilities and job description for the Director of Inside Sales position at Tripleseat Software?
Job Description
Job Description
Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.
The Director, Inside Sales is responsible for the development of the strategic plan and executive management of all inside sales reporting to the chief growth officer (CGO). This includes acquisition, sales process execution, territory and account management process, channel strategy, performance management, revenue attainment and profitability of the inside sales organization.
Roles / Responsibilities
Attain bookings and unit targets as set by the chief growth officer (CGO)
Develop the inside sales strategy and provide leadership over all inside sales functions
Develop the inside sales go-to-market strategy and territory coverage model
Collaborate with marketing leadership on an inside sales demand creation strategy and oversee the execution
Lead the inside sales team in the acquisition of new customers
Collaborate with the sales operations and sales enablement functions as they work to drive incremental inside sales productivity
Oversee the creation of the inside sales compensation plan, policy and procedures, and then its administration
Work with the CGO, finance and product management functions to discount policies and procedures for inside sales
Participate in senior sales management sessions
- Lead inside sales reps to accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) application
Provide ongoing accurate reports on forecast / pipeline to the CGO
Work with marketing to ensure all lead-management-related service-level agreements are executed
Success Metrics
Bookings to quota
New logo units to quota
Profitability
Forecast accuracy
Manager / inside sales rep quota attainment (bookings and / or new logos)
Team Pipeline to quota ratio
Team Pipeline conversion
Team Activity levels (meetings, calls made, emails sent)
Typical Compensation Structure
Up to 50% of compensation is variable; variable compensation is typically based on the achievement of bookings and unit targets
Education
Bachelor's degree required
Background / Experience
2-4 years previous quota carrying inside sales rep experience
3-5 years previous inside sales management experience
Experience selling technically-oriented product / solution offerings to b-to-b companies
Strong knowledge of sales methodology
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees :
At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued – Everyone Included.
