What are the responsibilities and job description for the Customer Support Agent (Contract) position at TripleTen?
Description
Please pay attention to the fact that the basic schedule is 2 / 2 shifts, 20 : 00-8 : 00 CET
TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading them to thrive in a new career.
Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. TripleTen is a remote-first organization, mirroring our students who complete our bootcamps in a remote environment.
We are looking to hire a Customer Support Agent to help students from our international cohorts (mainly from the USA) throughout the learning process, answering their questions, relieving their doubts, and solving technical issues.
Please note that to apply for this position, you will be required to to record a video via Hireflix platform (in addition to your resume). Thank you for your understanding!
What you will do
- Help students by answering their questions in chat rooms and mail channels;
- Accompany the learning process, communicate with the student guidance team;
- Work with a large amount of information and structure it accordingly.
Requirements
What we can offer you
Disclosures :
Salary : $1,000 - $1,100
