What are the responsibilities and job description for the Field Service Technician position at Trispoke Managed Services Pvt. Ltd.?
Field Service Technician – San Diego, CA 92113
Pay - $30.00 - $38.80 /Hr. on W2.
Summary
For more jobs visit https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/jobs/
Pay - $30.00 - $38.80 /Hr. on W2.
Summary
- The Field Service Technician providing service and customer support during onsite, and remote visits.
- Managing all on site installation for both computer hardware and software, repairs, maintenance and test tasks.
- Diagnosing errors or technical problems and determining proper solutions, troubleshooting, repair and client training of devices in an assigned location.
- Provide customer service and support to site .
- Manage all on-site installation, maintenance, repairs and testing tasks to ensure proper documentation of all related processes.
- Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports.
- Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.
- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols.
- Establish assistance by studying system requirements, including ordering and gathering essential components and parts, completing the installation, and performing quality assurance tests.
- Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.one.
- Customer Service Experience, MS Win10 & Win 11 with knowledge of Win 7, MS Office applications, MS Teams, working knowledge of Cisco VoIP phones.
- 3 years' work experience or equivalent experience.
- Typically, a High School Diploma.
For more jobs visit https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/jobs/
Salary : $30 - $39
