What are the responsibilities and job description for the Field Service Technician position at Trispoke Managed Services Pvt. Ltd.?
-Jacksonville, FL
Shift: 9/80 Schedule, 7:00AM-04:30PM
Pay Rate: $25-$30/Hr. on W2
Job Description
Proficient with a variety of MS Operating Systems: Win11, Win 10, Win 7 Troubleshooting skills for applications running on MS Windows based platforms (Office, browsers, printers, etc).
Experience Required
Basic understanding of networks Desktop/Laptop hardware repair Experience with Microsoft AD Knowledge in Asset Management Excellent customer service skills Excellent communication skills - both oral and written Ability to work well with others in a team environment. Adheres to standards as defined in Standard Operating Procedures.
Experience Preferred
Knowledge of Service Now - Requests, Incidents, and asset management.
Education Required
GED or High School Diploma required.
6 Years’ experience with High School or 3 Years’ experience with AA or 0 Years’ experience with BS Associate's degree preferred
#FieldServiceTechnician #TechnicalSupport #JacksonvilleJobs #PCMaintenance #CustomerService #WindowsSupport #HardwareRepair #SoftwareInstallation #ServiceNow #ITJobs
Shift: 9/80 Schedule, 7:00AM-04:30PM
Pay Rate: $25-$30/Hr. on W2
Job Description
- Provide on-site technical support for the end-user community.
- Support consists of software and hardware installs, hardware moves, add or changes of hardware/software and maintenance.
- PC refresh support consisting of imaging PCs, installing software and deploying to users.
- Demonstrated customer service and technical knowledge gained from prior experience to resolve issues surrounding installation, usage, and training on software and/or hardware products.
- Follow all company’s filed procedures and protocols.
Proficient with a variety of MS Operating Systems: Win11, Win 10, Win 7 Troubleshooting skills for applications running on MS Windows based platforms (Office, browsers, printers, etc).
Experience Required
Basic understanding of networks Desktop/Laptop hardware repair Experience with Microsoft AD Knowledge in Asset Management Excellent customer service skills Excellent communication skills - both oral and written Ability to work well with others in a team environment. Adheres to standards as defined in Standard Operating Procedures.
Experience Preferred
Knowledge of Service Now - Requests, Incidents, and asset management.
Education Required
GED or High School Diploma required.
6 Years’ experience with High School or 3 Years’ experience with AA or 0 Years’ experience with BS Associate's degree preferred
#FieldServiceTechnician #TechnicalSupport #JacksonvilleJobs #PCMaintenance #CustomerService #WindowsSupport #HardwareRepair #SoftwareInstallation #ServiceNow #ITJobs
Salary : $25 - $30
