Switchboard Operator

Do you have the career opportunities as a PBX Operator you want with your current employer? We have an exciting opportunity for you to join TriStar Horizon Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

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  Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

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  Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

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  Free counseling services and resources for emotional, physical and financial wellbeing

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  401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

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  Employee Stock Purchase Plan with 10% off HCA Healthcare stock

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  Family support through fertility and family building benefits with Progyny and adoption assistance.

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  Referral services for child, elder and pet care, home and auto repair, event planning and more

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  Consumer discounts through Abenity and Consumer Discounts

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  Retirement readiness, rollover assistance services and preferred banking partnerships

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  Education assistance (tuition, student loan, certification support, dependent scholarships)

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  Colleague recognition program

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  Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

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  Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a PBX Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

What you will do in this role:

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  The PBX Operator relays incoming and outgoing calls routed through the switchboard, overheard pages and

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  pagers. Monitors fire and other alarms. Releases patient condition according to hospital policy and

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  distributes reports or copies accordingly. Must be able to communicate with security and maintenance on

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  hand-held radio. Participates in Performance Improvement activities to assure continuous Quality

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  Improvement. Maintains cultural and diversity awareness when dealing with patients, visitors, co-workers

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  and all other customers. Promotes a supportive, team-work oriented environment. Fulfills departmental

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  responsibilities with the long-range plan, mission, vision and values of Horizon

What qualifications you will need:

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  Previous hospital experience with public communications is preferred

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  Performance Expectations

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  Must demonstrate the ability to perform specific competencies as listed on the Competency

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  Validation Checklist.

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  Meets mutually-agreed upon performance goals and objectives as listed on the Performance

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  Management Plan.

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  No Travel Required

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  No experience Required Years of Experience

TriStar Horizon Medical Center is an accredited, 150 bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.