What are the responsibilities and job description for the Patient Financial Biller position at TriState Health?
Job Summary:
The Medical Biller's general responsibilities include accurately billing patient accounts, ensuring timely claim submission and reimbursement from various third-party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts under the supervision of the lead medical biller and department leaders.
Education and Training:
High school diploma or equivalent required; Associate Degree preferred.
Experience:
One – two years of customer service and/or business office experience preferred, ideally in a medical setting
Knowledge of basic patient accounting processes and healthcare terminology strongly preferred.
Skills and Abilities:
Strong computer skills (including MS Word and Excel)
Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to- moderate supervision
Excellent verbal and written communication skills, including professional telephone etiquette
Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
Dependable in both production and attendance
Exceptional organization and time management skills
Performance is excellent when:
- Biller works an average of 60 – 65 claims per day, depending on assigned payer(s)
- Less than 10% of claims are initially denied/rejected
Discharged-Not Final Billed (DNFB) account levels are in accordance with industry average of 17 – 20% of total A/R being DNFB
Benefits Overview:
- Paid Time Off
- Medical, Dental, and Vision
- Flexible Health Spending Account and Dependent Care Spending Account
- Retirement - 403(b) with matching contributions
- Employee Assistance Program
- Tuition Reimbursement
- Life Insurance
