Front Desk Representative

Company Overview

As TriState Planning Engineering & Land Surveying's Front Desk Representative, you will serve as the first point of contact for our clients and visitors. This role is essential in providing outstanding customer service and ensuring a welcoming environment that reflects our commitment to professionalism and excellence.

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming calls, directing them to the appropriate personnel while maintaining phone etiquette.
• Obtain potential job details from customers calls,
• Maintain the front desk area, ensuring it is organized and presentable at all times.
• Assist with scheduling appointments and managing calendars for staff members.
• Process incoming mail and packages efficiently.
• Order office and field supplies.
• Prepare deliverables for customers.
• Prepare invoices.
• Provide general administrative support as needed.
• Maintain the front desk area, ensuring it is organized and presentable at all times

Qualifications

• Proven experience in a front desk or customer service role, preferably in a technical office.
• Excellent communication skills, both verbal and written, with proficiency in phone etiquette.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Strong interpersonal skills to build rapport with clients and team members.
• Multilingual or bilingual abilities are a plus to enhance client interactions.
• An interest in building our on-line marketing profile.

If you are ready to make a positive impact as the welcoming face of TriState Planning & Engineering, we invite you to apply today and join our dedicated team!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $22 - $26