What are the responsibilities and job description for the Financial Aid Program Assistant position at Triton College?
Posting Number : S00405P Position Title : Financial Aid Program Assistant Position Type : Hourly Department : Finance Essential Function : Essential Function The Financial Aid Program Assistant position is an integral part of our office. A strong interest in serving students at the Triton College district, as well as the ability to supervise student staff members, is necessary. Qualifications : Job Duties 1. Advise students and parents on available financial aid sources for programs such as : Federal and Illinois State Grant Programs, Federal Work-Study, Student Loans, Veteran’s Grants, and Scholarships. 2. Assist current / perspective students with completion of the Free Application for Federal Student Aid (FAFSA) on the web. 3. Answer all incoming phone calls to the Financial Aid Office. 4. Manage, train, and supervise Federal and Triton Work-Study staff to ensure proper intake and telephone procedures, as well as customer service / performance standards. 5. Participate in the hiring and termination process of work-study staff members. 6. Assist students in the completion of financial aid documents and review submitted documentation for completeness and accuracy. 7. Open / Close the Financial Aid Office ensuring all doors are closed, locked, and all computers / phones are shut off. 8. Conduct outreach to students as needed and participate in workshops on and off campus. 9. Scan necessary documentation into student financial aid files. 10. Attend training sessions to further develop skills and procedures necessary to perform tasks. 11. Answer Financial Aid emails when instructed too. 12. Other duties as assigned. Responsibilities : Skills 1.Ability to communicate with and understand the diverse student population that Triton College serves. 2. Strong supervisory skills are necessary. 3. Excellent verbal and written communication skills. 4.Organizational and time management skills. 5. Ability to multi-task. 6. Ability to handle fast paced environment. Experience 1. Must have experience working with diverse student populations. 2. Customer service experience. 3. Computer experience, including data entry and Microsoft office. Education High School Diploma or equivalent. Posting Date : 12 / 10 / 2024 Special Instructions to Applicants : 1. Rate of pay is $18.50 per hour, maximum 28 hours per week. 2. Official transcripts required prior to employment (if applicable). 3. Recommended candidate for hire will be subject to pre-employment screenings. 4. Triton College is an AA / / EOE. Quicklink for Posting : [https : / / jobopenings.triton.edu / postings / 1892](https : / / jobopenings.triton.edu / postings / 1892)
Salary : $19
