Quality Specialist

Role:

We are seeking a detail-oriented and proactive Quality Specialist to support our Quality Department in key quality activities and continuous improvement initiatives. The ideal candidate will have previous quality experience in a manufacturing environment, a keen eye for detail, a collaborative mindset, and a passion for maintaining high standards in a manufacturing environment.

Key Responsibilities:

Measurement & Inspection

• Perform measurement and FAI on new, changed, and suspect product using various gages including, but not limited to:
  • Calipers, Tape Measure, Protractor, Micrometer, Virtek LaserQC, and FARO Arm
• Complete first piece inspection on the floor for approval on new and changed parts.
• Provide support to Quality Technician on Final Inspection and Roaming Inspection requirements as needed.
• Prepare measurement reports and provide data to Quality Engineer for review and preparation of customer required submissions

Audits

• Complete audits as scheduled by Quality Engineer.
• Report all audit non-conformances to Department Group Lead, Quality Engineer & Quality Manager.
• Identify potential training gaps and communicate with Group Leads to address.
• Review audits regularly for accuracy or required updates to ensure alignment to current procedures.

Floor Support

• Work with production and cross-functional teams to support problem solving initiatives in-process.
• Take floor calls and escalate to involve the appropriate support teams.
• Monitor and audit in-process inspection sheets throughout the shift & report opportunities for improvement and coaching to Department Group Lead.

Continuous Improvement

• Monitor & identify improvement opportunities on production drawings (e.g., clarity, feasibility, additional required information).
• Submit ideas through the company’s suggestion system.
• Support other continuous improvement initiatives as needed.

Customer Communication

• Communicate with customers via phone, email and Microsoft Teams in a professional manner
• Submit customer required PPAP/Submission documents prepared by Quality Engineer or Quality Manager for review and approval
• Represent Triton professionally & respectfully during customer on-site visits
• Respond to emails and phone calls/voicemails in a timely manner

Training

• Work with production Tritons to identify training gaps
• Escalate gaps in training to Group Lead & Human Resources to ensure necessary training and support is provided

Quality Documentation

• Communicate all customer complaints to Quality Engineer and Quality Manager to initiate a Quality Alert
• Follow-up on QA’s created to ensure completion of review and training

Gages & Calibration

• Complete daily, weekly, monthly and annual calibrations assigned by Quality Engineer and Quality Manager
• Report failed calibrations to Quality Engineer and Quality Manager
• Verify all new gages meet requirements for calibration prior to releasing gages to production
• Monitor gage inventory and place orders for new gages as required

Qualifications & Requirements:

• Previous experience in manufacturing quality role.
• Ability to read and interpret blueprints
• Familiarity with ISO 9001:2015
• Familiarity with MS Office applications including, but not limited to:
  • Excel
  • Word
  • PowerPoint
  • Visio
• Strong attention to detail and documentation skills.
• Strong communication skills
• Ability to work independently and as part of a team.
• Thorough understanding of quality inspection processes and tools.
• Comfortable working in a fast-paced production environment.
• Ability to manage multiple tasks concurrently and effectively

Benefits:

• Medical, Dental, Vision, & Life Insurance
• 401(k) with Company Match
• Paid Holidays & Vacation
• Personal Time Off
• Snap Pay (Advanced Pay)

Questions? Contact us at 260-488-1800.

Join the team that Makes a Meaningful Difference in Lives!