M.I.T. (Manager in Training)

Looking for a Manager in Training for our Northern Kentucky/Cincinnati District.

Nature of Position:

This position is primarily responsible for the control of the site. The Team Leader accounts for cash and credit cards, completes daily reporting procedures, controls fuel and store inventory, and balances the daily sales for the site. This position is also responsible for employee relations (e.g. recruiting, training), motivating, developing, analyzing site profitability and for working closely with merchandise vendors. The store manager works closely with other members at the site, as well as other managers to create a team approach for the operation and control of the site.

Primary Duties:

The Team Leader will demonstrate a high degree of proficiency and consistency in each of the following performance areas: Technical Skills, Leadership, Personal Effectiveness, Understanding in Business, and Customer Responsiveness. The Team Leader will serve as a model for personnel throughout the site. The Team Leader must be highly adaptive and must be able to manage change. The Team Leader must also be supportive of the company programs and policies and projects that support to co-workers and direct reports. Successfully achieving the objectives of the position requires the effective execution of the following responsibilities. The Team Leader may also be assigned special duties as approved by upper management.

Customer Service

• Provide quick service (efficient)
• Courteous to the customer 
• Demonstrate enthusiasm and energy
• Neat and in uniform
• Able to handle stress even during peak periods
• Flexible behavior
• Practice the “GUEST” approach

Technical Skills

• Basic arithmetic
• Reading and writing
• Counting money and credit tickets (If Needed)
• Operating register and other P.O.S equipment- lottery, credit cards
• Collecting data
• Stocking and Cleaning
• Building displays
• Suggestive selling
• Ordering, Checking Merchandise 
• Basic use of computer
• Accurately accounts for site funds by completing weekly Armored Car Removal
• Maintain proper change levels (Store Bank) also balance daily
• Changes fuel prices in a timely manner
• Invoice purchases cash/charge in Cstore and Scan Group

Team Player

• Positive attitude
• Viewed as trustworthy and dependable by peers
• Accepts responsibility and follows through
• Motivated
• Recruiting employees
• Role model for new employees
• Assist in training
• Able to relate well with all levels of management
• Value oriented with good work ethic

Personal Effectiveness

• Flexible to change
• Demonstrate self-confidence
• Detail oriented
• Prioritize duties according to business needs
• Good communication skills verbal and written
• Able to tolerate fast pace environment 

Education and Experience Requirements:

• 8th grade or equivalent retail experience; strong interpersonal skills
• Satisfactory achievement of company training requirements

Performance Measurements:

Your progress will be measured through regular performance appraisals. Part of the appraisal process is shared objectives that consist of the performance measures and other objectives agreed upon with your supervisor.

Physical Requirements:

• Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds).
• Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level.
• Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level.
• Stand for periods up to eight hours. 
• Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc.
• Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island.
• Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc.
• Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc.
• Read and write English.
• Must have the ability to communicate effectively with customers and co-workers.
• Ability to work alone and capable of summoning personal assistance during all medical emergencies.

Other Requirements

• No felony convictions