QSR Operations Manager Branded/Non-Branded

QSR Operations Manager Branded/Non-Branded

Reports and works closely with the QSR Operations Director. You will be responsible for multiple locations in Jasper, Indiana and surrounding Southwestern Indiana areas.

You will be responsible for achieving sales growth and profitability in your assigned stores by guiding and supervising food service operations, and ensuring all restaurants operate according to company standards and procedures. 

Responsibilities:

• Provide training to managers to ensure they perform to company standards
• Supervising QSR management through the appropriate use of communication, delegation, follow-up, and discipline. Conduct store visits to ensure direction is implemented properly and all restaurants are operating consistently according to standards
• Demonstrating strong leadership skills, advising and counseling QSR Managers on decision making and problem-solving to ensure appropriate actions are taken at the store level, and implementing change in an effective manner.
• In conjunction with the QSR Operations Manager conduct store reviews, certification reviews, and unannounced store visits as needed to evaluate the quality of service, friendliness, cleanliness, and management operations of each restaurant and leaving detailed action steps for improvement
• Coordinate with QSR Operations Manager and store managers in providing performance reviews, both formal and informal, to regularly assist the employees in developing their knowledge, skills, and abilities, and to recognize their strengths and accomplishments
• Accurately collecting and processing all daily, weekly, and period end paperwork as required
• Troubleshooting the profitability of each restaurant by monitoring daily, weekly, and period end sales and cost control figures, meets with QSR Operations Manager each period to review profit and loss statements and set goals for store improvement
• Assist QSR Operations Manager in executing local store marketing, weekly and monthly features, and track the success of same
• Identify necessary equipment repairs/maintenance during store visits and communicate needs to appropriate team members

Qualifications:

• Must be at least 21 years of age.
• Previous experience in a multi-unit role within the Quick Service Restaurant industry.
• Have excellent math skills, a college degree or four to seven years of management experience in food service, hospitality, or a related field.
• Possess excellent leadership, team building, and communication skills.
• Have a proven track record of excellent decision making and problem-solving abilities.
• Have the ability to analyze and interpret profit and loss statement data and create action plans to solve any related issues.
• Possess certain personal traits, guiding principles (honesty, loyalty, etc.) and practice them on a consistent basis.
• Be available to work a varied workweek, including evenings and weekends, under pressure and in stressful situations as needed.
• Be able to perform all essential functions of the job.
• Possess a valid driver’s license from the state of residence with a driving record maintained within company guidelines.
• Meet the company’s background verification guidelines.
• The U.S. Department of Justice (INS Division) requires that each Team Member provide documentation that proves their eligibility to work in the United States.
• Comfortably able to lift up to 60 lbs.

Job Type: Full-time

Pay: Commensurate to experience

Company Car provided for required travel

The company offers the following paid holidays:

• New Year’s Day
• Christmas Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day

Benefits:

• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Schedule:

• 8 to10 hour shift
• Monday to Friday
• Weekends as needed