What are the responsibilities and job description for the Mechanical Field Service Engineer position at Triumph Group?
Position
We have an exciting opportunity for a Mechanical Field Service Engineer to join our West Hartford, CT team.
The Mechanical Field Service Engineer (FSE), will provide engineering support to a variety of customers and operators who purchase and use Triumph components and systems, focusing primarily on in-service products. The FSE will be a technical expert for assigned product lines and will provide training, support, troubleshooting, and guidance to customers and end users.
This position comes with a considerable amount of 1-on-1 and team interaction, and requires the ability to interface with customers, suppliers, and associates at all levels of the organization. This key opening is an excellent steppingstone for an individual looking to make a growth move in their career.
Responsibilities
- Coordinate specific aircraft program technical support activities including resolution of technical problems with in-service products.
- Represent Triumph technically at airline and aircraft OEM as well as MRO customers.
- Foster good working relationships with customers, operators, suppliers, and internal departments.
- Troubleshoot operational problems with Triumph products at a system level on engine, aircraft, or at bench test.
- Prepare for and present technical materials internally and to customers and operators.
- Participate in development of Component Maintenance Manuals, Service Bulletins, and Service Letters.
- Prepare and conduct product operation, maintenance, overhaul, system integration, and fault isolation training.
- Support new program design / development activities with knowledge of real-world application issues encountered.
- Participate in continuous improvement and lean manufacturing events.
Qualifications
Benefits
