What are the responsibilities and job description for the Director of Rooms position at Triumph Hotels?
Manhattan Hotel Management company is looking for a seasoned Director of Rooms to join the team.
Duties :
- Oversee the daily operations of the front desk, housekeeping, reservations, and guest services departments
- Develop and implement strategies to maximize revenue and guest satisfaction
- Ensure efficient and effective communication between departments
- Monitor and analyze key performance indicators to identify areas for improvement
- Train and supervise staff to provide exceptional customer service
- Collaborate with other department heads to ensure a seamless guest experience
- Manage room inventory and rates to optimize occupancy and revenue
- Resolve guest complaints and issues in a timely and satisfactory manner
- Implement and enforce hotel policies and procedures
Skills :
If you are a highly motivated individual with a passion for delivering exceptional guest experiences, we invite you to apply for the position of Director of Rooms. As part of our team, you will have the opportunity to lead a dedicated staff in providing outstanding service to our guests. We offer competitive compensation, benefits, and opportunities for career growth within our organization.
To apply, please submit your resume detailing your relevant experience and qualifications. Only qualified candidates will be contacted for an interview. Thank you for considering this exciting opportunity with us.
Job Type : Full-time
Salary : $100,000 - $120,000