What are the responsibilities and job description for the Technical Product Manager - Business AI & Automation position at TRM Labs?
TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats.
At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact.
We are seeking a Technical Product Manager – AI & Business Automation to drive the development of AI-powered workflows that eliminate friction and accelerate internal processes. In this role, you will work closely with a team of Business Process Automation Specialists to design and implement automation solutions using low-code / no-code platforms (i.e. Zapier, n8n, UI Path or Make), while also leveraging your coding skills in Python and SQL to create more advanced solutions. You will lead a small teams of automation specialists, define priorities, collaborate across cross-functional teams, and be hands-on in both designing and building automation workflows that enable efficiency at scale.
The impact you will have
- Own the automation roadmap – Identify and prioritize high-impact automation opportunities that remove bottlenecks and improve internal efficiency.
- Lead a team of business process automation specialists focused on building automated and innovative workflows.
- Translate customer requirements into solutions – Work closely with internal stakeholders to understand pain points and define both the 'what' and 'how' to build effective automation solutions.
- Be hands-on in automation development – Have the technical ability to build, refine, and troubleshoot workflows using low-code / no-code tools (i.e. Zapier, n8n, UI Path or Make), integrate GenAI in your products, as well as coding in Python and SQL for more complex automation.
- Ensure scalability and maintainability – Establish best practices for automation development, GenAI integration, ensuring workflows are resilient, adaptable, and well-documented.
- Measure and iterate – Analyze automation performance, track key metrics, and continuously refine workflows for maximum impact.
- Stay ahead of automation and AI trends – Evaluate new AI and automation tools, LLMs, and automation strategies to keep TRM at the forefront of business process innovation.
What We’re Looking For :
About the Team
The Business AI & Automation team at TRM focuses on streamlining operations through automation and AI workflows. We work closely with internal teams to identify pain points and build solutions that increase efficiency, reduce manual effort, and enable TRM to scale faster. Our team thrives on rapid iteration, experimentation, and leveraging the latest AI-powered automation tools to drive results.
Learn About TRM Speed in This Position :
At TRM, speed is a competitive advantage . We move fast, iterate rapidly, and continuously push for better, more efficient ways of working . In this role, you'll be expected to :
Life at TRM Labs
Leadership Principles
Our Leadership Principles are foundational elements of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience :
Thriving at TRM
At TRM Labs, being a remote-first company is fundamental to our identity and operations. We are intentional about building a culture that thrives across time zones and continents, where communication is clear, documentation is thorough, and relationships are meaningful.
Building strong, trust-based relationships is a core value. Through thoughtful investments in offsites, regional hub meetups, virtual coffee chats, and onboarding buddies, we foster connections that enable effective collaboration. By creating spaces for meaningful interactions, we support a culture of high trust and belonging, essential to a thriving remote-first team.
This remote-first model enables us to derive the unique value of a globally distributed team while staying true to our mission and values, ensuring impact, alignment, and a culture of continuous improvement.
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies : TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
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