What are the responsibilities and job description for the Host position at Troll Pub at the Wheelhouse?
Responsibilities: - Greet and welcome guests as they arrive at the restaurant - Escort guests to their tables and provide them with menus - Assist guests with seating arrangements and special requests - Manage the waitlist and ensure timely seating of guests - Answer phone calls and take reservations - Maintain a clean and organized host/host station - Collaborate with servers and kitchen staff to ensure smooth operations - Provide excellent customer service and address any guest concerns or inquiries Requirements: - Previous experience in a similar role, preferably in a restaurant or hotel setting - Strong communication skills to effectively interact with guests and staff - Familiarity with POS systems, such as Aloha POS, is a plus - Ability to multitask and work in a fast-paced environment - Excellent guest relations and customer service skills - Knowledge of food service procedures and basic food safety guidelines - Professional appearance and demeanor - Ability to handle difficult situations with patience and professionalism - Strong phone etiquette skills Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.
Job Type: Part-time
Pay: $13.50 - $14.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Application Question(s):
- Can you work weekends?
Experience:
- restaurant: 1 year (Preferred)
Ability to Commute:
- Dayton, OH 45402 (Required)
Work Location: In person
Salary : $14 - $15