What are the responsibilities and job description for the Lift Operator Lead position at TROLLCO, Inc.?
JOB OVERVIEW
This position is for a seasonal part-time Lift Operator Lead. The Lift Operator Lead will lead the daily operations of Hoedown Hill's surface lifts in accordance with established HoeDown Hill Lift Maintenance Standard Operating Procedures, Colorado Tramway regulations, and safety protocols. This is a guest-facing position with a focus on providing an exceptional guest experience.
Essential Job Functions :
- Commitment to providing a safe experience for our guests and team members by adhering to all HoeDown Hill Standard Operating Procedures and safety policies.
- Must demonstrate a strong commitment to punctuality and maintain consistent attendance to fulfill daily responsibilities.
- Ability to learn and perform job tasks in all activities on Hoedown Hill
- Consistently express a friendly, congenial, and helpful attitude while effectively providing guests and fellow employees with assistance, information, and directions
- Provide exceptional guest experience : From operating activities to answering questions and helping guests navigate the experiences safely
- Work as a team player with co-workers and in conjunction with other departments as needed
- Anticipate guest needs, respond promptly, and acknowledge all guests throughout the day
- Assist with special events and large groups
- Leads operations for all HDH surface lifts
- Be professional, engage with customers, stay alert, and use good communication skills with all customers at all times.
- Leads the HDH Lift Operations team through all daily operations including position assignments, break schedules, and making sure all expectations of operations, guest experience, and safety are met.
- Leads the safety of all lift riders, and always makes sure they follow the guidelines for riding.
- Leads the daily set up of the mazes and signage making sure the loading and unloading ramps are maintained throughout the shift.
- Verifies all daily operations safety / lift inspections and checklists are completed on time & correctly
- Leads the daily lift operations startup and shutdown of all HDH surface lifts in accordance with HDH standard operating procedures
- Report any injury or near miss to the Manager on Duty immediately.
- Verifies all the paperwork including the pre-shift log sheet and the downtime logs if necessary.
- Knowledge of and compliance with all departmental HDH Lift Operations Standard Operating Procedures.
- Understanding of LOTO awareness & confined space entry
- Other duties as assigned
Job Requirements :
M-TF : 3 : 00 PM - 9 : 30 PM
On-Hill Environment :
Expected Pay Range : $18-$20 per hour
Shift type : Part-Time, Weekends and Holidays
Salary : $18 - $20
