What are the responsibilities and job description for the Sales Support position at Tronex International, Inc.?
Sales Support & National Account Specialist
About Tronex: Tronex International, Inc. is a globally recognized, award-winning brand known for its innovative disposable Personal Protective Equipment (PPE). For over 35 years, we have remained a trusted leader in the industry, delivering high-quality solutions across healthcare, foodservice, hospitality, government, retail, and e-commerce sectors. Our progressive business model is built on a foundation of superior product quality, customer-centric service, and continuous innovation.
About the Role:
We are seeking a highly organized and proactive Sales Support & National Account Specialist to join our dynamic team. In this role, you will play a vital part in driving sales success by managing customer data, generating insightful reports, creating impactful presentations, and providing critical administrative support. Your contributions will directly enhance our customer experience, streamline operations, and support strategic sales initiatives.
This position provides a strong foundation in sales operations and a clear pathway for career growth into strategic national account management and business development, with direct collaboration and mentorship from the Director of Business Development.
Key Responsibilities:
- Analyze customer data to develop insightful reports and presentations that drive business decisions
- Manage and maintain customer profiles, ensuring accuracy in sales data, and business documentation.
- Monitor and manage contract timelines and review schedules to ensure seamless execution and compliance
- Collaborate cross-functionally to optimize sales processes and improve operational efficiencies
- Provide exceptional support in handling customer service inquiries and supporting brand initiatives.
- Navigate and maintain industry online portals, updating relevant information as needed.
- Execute key administrative tasks, including processing credit applications and coordinating meeting preparation.
- Track and maintain accurate records of shipment statuses and delivery timelines.
Qualifications:
- Bachelor's degree required.
- 3-5 years of experience in sales support, account management, or a related field, with a strong track record of driving efficiency and supporting sales initiatives.
- Strong collaboration skills and the ability to work effectively in a team environment.
- Excellent written and verbal communication skills, with a customer-focused mindset.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with CRM tools like Salesforce is a plus.
- Highly organized with a keen attention to detail and the ability to manage multiple tasks efficiently.
- Experience in project management is preferred.
- A growth-oriented mindset, with a strong desire to develop within the sales and account management function.
This role is ideal for someone looking to build a career in sales, account management, or business development. As part of our team, you'll have the opportunity to work closely with key accounts, gain exposure to strategic sales initiatives, and advance into higher-level sales roles.
Location: This is a full-time, on-site position based at our Parsippany, NJ office.
Equal Opportunity Employer Statement: Tronex International, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected status under applicable law.
