Seasonal Outside Services Manager

The Outside Services Manager at Pine Canyon is responsible for managing all outside golf operations and ensuring a premium experience for members and guests. This role oversees the golf cart fleet, valet services, practice facilities, and staff operations while delivering service that reflects Pine Canyon's high standards. Ideal candidates are motivated, detail-oriented leaders with a hospitality-first mindset and the ability to foster a team-oriented environment.

If you want to know about the requirements for this role, read on for all the relevant information.

Opened in 2004, Pine Canyon is an exclusive luxury residential golf community nestled in the scenic mountain landscape of Flagstaff, Arizona. Designed with hospitality at its core, Pine Canyon offers a tranquil retreat where members and homeowners can unwind and enjoy a mountain getaway.

Key Responsibilities :

• Team Leadership & Scheduling : Recruit, train, schedule, and manage a team of 15-20 outside services staff, including cart attendants, bag drop attendants, and range staff. Prepare monthly schedules and ensure team members meet Pine Canyon’s standards of courtesy and professionalism.
• Member & Guest Services : Oversee all outside golf operations, ensuring a welcoming, efficient experience for members and guests from arrival to departure. Provide high-level customer service, exceeding Pine Canyon’s standards of excellence.
• Golf Cart & Equipment Maintenance : Maintain the golf cart fleet in optimal condition, ensuring carts are cleaned, detailed, and fully functional. Oversee all other outside services equipment and keep facilities to Pine Canyon's uncompromising cleanliness levels.
• Practice Facility Operations : Manage daily setup, maintenance, and breakdown of the driving range and practice facilities, ensuring they are stocked and organized.
• Tournament & Event Support : Assist with tournament setup, including golf car and range setup, facilities preparation, and coordination with the Golf Shop and Agronomy Team.
• Inventory & Uniforms : Manage outside services supplies inventory, including towels, tees, and other essentials. Coordinate with the Merchandise Manager for uniform orders for the team.
• SOP Development & Training : Design and implement SOPs for all aspects of outside services, including arrival and departure processes, and ensure continuous training for all staff.
• Cross-Department Collaboration : Work closely with the Head Golf Professional, First Assistant Professional, and Agronomy Team to ensure smooth and aligned operations.

Personal Attributes :

Qualifications :

Compensation : $25 per hour (40 hours per week), with additional compensation including grip commissions and end-of-season bonus, and benefits such as a $500 monthly housing stipend, playing and practicing privileges (as available), uniform allowance, and merchandise discounts in the Golf Shop.

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Salary : $25