What are the responsibilities and job description for the Administrative Assistant position at Troon?
- Fairfield Harbour POA in New Bern, NC is excited to announce the exceptional career opportunity of Administrative Assistant. The Administrative Assistant will provide support to Membership staff utilizing Member website and standard Microsoft office programs and assist in special projects.
This is a very busy office and mixes typical administrative duties of answering phones, taking payments, handling questions... and adds project management of calendars/events, committees, and so much more. Integral part of a small team that runs a large scale community. Attention to detail, listening, problem solving, good common sense, good memory are all skills needed to succeed.
Essential Job Duties:
- Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
- Assist with Member’s reservations, questions, policies, concerns or complaints in a timely, professional manner.
- Assist all realtors by providing membership information and collateral.
- Must be proficient with Microsoft Word, Excel, Power Point
- Assist Membership Sales Manager in coordinating presentation packets to local realtors and other appropriate forums.
- Provide Member Concierge Services to members to ensure a memorable experience.
- Act as receptionist and information source to general public and provide information to orient new members and prospects about the Club and amenities.
- Maintain and update Member website and create promotional materials for the website and weekly eblast communications to members.
- Possess excellent written and verbal communication skills in order to directly communicate with prospects and Members.
- Have detailed knowledge of all Member events and assist in event planning.
- Assist Director and Membership Coordinator in any working projects.
- Assemble monthly member newsletter
- Must be available to work member events in the evenings, holidays and some weekends.
Education/Experience
- High School diploma or equivalent.
- 2 years experience in private/club operations or equivalent preferred.
Special Skills
- Minimum typing speed of 50 wpm
- Able to multi-task in a high volume, fast paced environment
- Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs.
- Possess and able to present a professional demeanor at all times to Members and Guests.
