What are the responsibilities and job description for the Banquet Captain position at Troon?
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Contra Costa Country Club is excited to announce the exceptional career opportunity of Banquet Captain
Job Summary:
In charge of the execution of banquet service functions at the club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club’s profitability from the catering function. - $19 - $20 per hour
- Supervisory Responsibilities:
• Supervise banquet service personnel
- Duties/Responsibilities:
• Works with Banquet Manager, Executive Chef, F&B Director and others to coordinate personnel requirements for private functions.
• Develops detailed plans for each catered event in conjunction with the club’s function committee (Food and Beverage Director, Executive Chef, Banquet Manager, Housekeeping, Set Up Teams)
• Serves as liaison between banquet service personnel and other staff members
• Diagrams buffet tables, guest tables and other function room set-up needs for special events
• Holds pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses
• Ensures that all banquet staff are well-groomed and in proper uniform (including name tags)
• Assures proper inventory of all banquet service equipment and supplies to meet required needs
• Acts as Head Waiter at special, private functions and may greet and seat guests as necessary
• Handles member and guest complaints
• Trains, supervises and evaluates banquet service staff
• Regularly inspects all front- and back-of-the-house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met
• Assures that all functions are properly staffed in accordance with the approved banquet staffing schedule
• Assures the neatness, cleanliness and safety of all banquet areas
• Participates in scheduled staff and management meetings and BEO meetings
• Assumes Closing Manager and/or Manager on Duty (MOD) responsibilities when assigned
• Conducts after-event evaluations to improve quality and efficiency of banquet functions
• Ensures that all appropriate charges are billed correctly to each event and forwarded to the accounting department for billing
• Recommends advertising
• Plans professional development and training activities for staff
• Performs other tasks as requested
- Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or equivalent.
At least two years related experience required.
Safeserv certification
RBS certification
Physical Requirements:
Prolonged periods of standing and walking, occasional sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times, frequent bending and/or stooping
Salary : $19 - $20
