What are the responsibilities and job description for the Clubhouse Manager position at Troon?
General Purpose:
Oversight in all aspects of Golf Operations and Marketing. Assists in supervising the day-to-day technical and mechanical operations for the clubhouse.
Essential Duties:
- Ensures efficient project management for the property.
- Oversees all projects and advises on best practices.
- Prepares and review any projects and purchase orders for items of Mechanical, Engineering, Computer, HVAC, Plumbing, Electrical and other operating systems.
- Responsible for pre-approving, receiving and ultimate inventory control for all project/maintenance/engineering/equipment orders valued above five hundred dollars ($500).
- Assist with budget preparation in technical areas.
- Assists with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Reviews current day’s projects and assigns priorities as needed.
- Assists in the management of department members that may include, but is not limited to: Engineering, Building Maintenance, Plumbing, Electrical, Painting, other Mechanical and related contractors.
- Assists in monitoring projects and correlation to business volume and plans accordingly in areas of manpower, productivity, costs and other expenses.
- Relays pertinent information to key staff including Head Golf Professionals, Director of Golf, Executive Chef and Chef de Cuisine, Beverage Manager, Catering Manager, Executive Offices, Concierge, and Membership Office as needed.
- Conducts regular staff meetings with colleagues, subordinates and related parties.
- Assures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
- Regular and reliable attendance.
Education/Experience:
Bachelor’s degree (BA) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)
Physical Demands:
Frequently stands, walks, talks and hears. Regularly uses hands to finger, feel or handle, reaches with arms and hands. Occasionally sits, stoops, kneels, crouches or crawls. Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.
Environment/Noise:
Noise level is moderate.
Certificates/Licenses:
None Required
Job Knowledge, Skill, and Ability Preferences:
- Knowledge of “JONAS” hospitality POS system application, hardware and software.
- Knowledge of basic mechanical systems including electricity, plumbing and HVAC.
- Experience in country club operations, including food & beverage and the business of Golf.
- Understand “CHELSEA” tee time lottery program and evolve to ‘resident expert’ in it.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
