What are the responsibilities and job description for the Community Association Manager position at Troon?
General Purpose:
The Community Association Manager is responsible for the overall homeowner experience and daily life within the community. The Community Association Manager maintains and reviews the governing documents and develops relationships with community owners and vendors.
Essential Duties:
- Coordinates and oversee vendors to maintain neighborhood as well as common area landscaping and all other amenities at the clubhouse.
- Manages Community Security guardhouse, including overall property access for members, guests and vendors.
- Oversees code enforcement for members through routine inspections and reminder letters
- Manages the process of repair and maintenance of roads, street signage, lighting and storm water retention areas
- Prepares and assists with Community budgets
- Oversees reserve study for Community Association assets
- Secures and prepares bid specifications
- Coordinates Association communications
- Assists with collection of dues, assessments and other charges also sending reminder letters as needed
- Works with Community Association Board, coordinate and attend Board meetings, track board minutes and resolutions
- Tracks and maintains financial, compliance and corporate records, recorded membership and disclosure statements as well as governing documents
- Maintains Board training and planned Community statue compliance
- Maintains certifications and education that pertain to the role and responsibilities
- Works with leadership to manage insurance coverage
- Reviews work performed by vendors when completed and communicates problems
- Assigns work daily/weekly to handyman on staff
- Perform other duties as required
Education/Experience:
Minimum of three years’ experience working within a community
Required:
Holds the CAM (Community Association Managers) or higher certification
Salary BOE: $80,000
Job Knowledge, Skill, and Ability Requirements
- Proven leadership/supervisory experience
- Exceptional customer service and communication skills
- Strong analytical and problem-solving ability
- Highly organized and detail oriented with an ability to multitask
- Capacity to plan, organize and prioritize to meet deadlines
- Proficient in information technology; Outlook, Microsoft platforms and industry-related programs
- Competent knowledge of general maintenance of landscaping, pool, tennis courts, electrical (AC), plumbing, fountains and storm water retention
Physical Demands:
- Move, lift, carry, push, pull, kneel and place objects weighing up to 50 pounds. Extended periods of time sitting.
- Is able to walk around clubhouse and drive around community to observe work and issue.
Environment/Noise:
Noise level is moderate.
Certificates/Licenses:
Community Association Manager
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Salary : $80,000
