What are the responsibilities and job description for the Community Greeter position at Troon?
People Matter!
At Red Ledges, we believe that the people you work with make all the difference in the place where you spend most of your time. We’re honest with each other and realize that coming to work in an environment with people that you enjoy being around gives each of us something to look forward to every day. If this sounds like the place where you’d want to work, we can’t wait to hear from you!
Red Ledges
We are a private, four-season luxury community, in a special setting near the foothills of Utah’s amazing Wasatch Mountain range. It’s minutes from Park City. It’s a quick drive to Salt Lake’s International airport connecting amazing golf, skiing, cinema and adventures to those who travel the planet. And mostly though, it’s home to a region where people love their surroundings and relish their time outdoors being active and alive.
Community Greeter – Job Description
This position reports directly to the Greeter Services Manager and works closely with the Community Association Manager as well as various Department Heads on a regular basis. Greeters are true go-getters and champions of excellent customer service. Acting as the first point of contact for the Club and Community, this position is Red Ledges’ first impression to everyone.
Responsibilities include, but are not limited to:
- Warmly greet members, guests and other visitors arriving at Red Ledges with a smile and positive attitude
- Provide courteous, efficient and genuine service to everyone
- Ensure all authorized people are granted access to the property and kindly assist those that do not have the proper credentials
- Greet, assist and interact with a variety of people, including, employees, members, guests, contractors, and vendors
- Answer phone calls and respond to email in a friendly and timely manor
- Ensure that daily administrative documentation is kept concise and professional at all times
- Take pride and care in maintaining the office, all equipment used
- Lock and unlock facilities as needed
- Observe and report various items related to safety and security
- Assist with events, projects, parking, signage and other items as needed to help the Community, the Club, Sales and our members
Qualifications:
- We are looking for friendly, warm and caring people to provide genuine customer service to everyone at Red Ledges
- Excellent communication skills
- Efficient at multi-tasking
- Comfortable working alone while being a great team player
- Ability to remain calm under pressure
- Prefer experience in a forward-facing, customer service position
- Prefer candidate to have experience in luxury hospitality, or luxury environment
- Proficient in using a variety of computer programs, including Microsoft Outlook, Word, and willing to learn others
- Ability to write daily shift reports
- Flexible schedule, which includes working early morning, evening, holidays and weekends
The Perks
- Red Ledges and Troon Golf are proud to offer our team members an awesome place to work and provide some very cool bonuses:
- Employment opportunities within Red Ledges Club as well as Troon Golf which includes world-class properties in more than 30 countries and 35 American states – Troon is the world’s leading luxury golf development, marketing and club management company
- Generous medical, dental & vision insurance plans
- 401 (k) Retirement plan
- Complimentary and/or reduced pricing at other Troon properties
- Free golf at our Jack Nicklaus Signature 18-Hole Golf Course as well as the first ever, Jack Nicklaus Golf Park
- Free trail rides at our Equestrian Center
- Team member recognition, where you are rewarded for your hard work
- Employee bowling, team lunches, events and parties
- Referral program – get paid for bringing a friend to work with you
