What are the responsibilities and job description for the Golf Shop Attendant position at Troon?
The Powder Horn is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities:
- Use Point of Sale System to check-in golfers and sell merchandise
- Greet Members & Guests as the enter the golf shop and give luxury service for their every request
- Keep golf shop clean, neat, and always organized.
- Restock golf shop during and prior to the end of shift. These should be checked on the hour every hour as well. This includes supplies.
- Keep the shop clean, free of trash and presentable
- Have a radio at all times to in order to communicate with staff
- Ensure that Members and Guests are aware of their starting time
- Ensure guests know where areas of the facility are located
- Be of service to guests and members request with the respect that the guests have an enjoyable day while at The Powder Horn
- Ensure Member and Guests are aware of any facility information which include Member Programs, Green Fees, Merchandise Offerings, Food and Beverage Offerings and more.
- Thank Guests and members for visiting The Powder Horn
- May be asked to cover a different and/or other part of the golf operations duties at anytime
Experience / Education / Certification Requirements
High School education or its equivalent.
Must be able to fluently speak and write the English language.
The golf shop is the “Hub” of the facility operation. We are the direct link of communication to all departments and guests. Staff members need to be knowledgeable, organized, aware, friendly and enthusiastic on a daily basis. We set the tone for the day and provide an atmosphere unlike any other.
It is imperative to focus on the following:
- Member and Guest Interaction
- Tee Sheet Management
- Golf Shop Presentation
- Communication with all staff
- Being a team member
Physical Requirements
- Must be able to lift up to 40 lbs. to waist height.
- Frequent bending, turning, kneeling and stooping.
- Exposure to hot and cold temperatures.
- Must be able to stand for extended periods.
- Repetitive motion required including computer entry.
- Must be able to operate a golf car in a safe manner.
- Normal vision and hearing required.
Qualifications Behaviors Preferred
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Experience Preferred
Public and Private Golf Club experience preferred but not required.
