What are the responsibilities and job description for the Guest Service Attendant position at Troon?
Torreon Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.
Key Responsibilities of the Guest Services Attendant:
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- Accurately posts all charges to guest’s bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance.
- Performs other duties as required.
Job Requirements:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Knowledge of lodging system application.
